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Success Architect – SFMC
Salesforce. Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization .
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization
- Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
- Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
- Identify and evaluate capability gaps for standard product capability or identify creative solutions through customization
- Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
- Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
- Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Requirements
What you’ll need- 8+ years proven experience in enterprise consulting, including implementing enterprise software solutions in the Marketing/MarTech space
- Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) AND one of: Marketing Cloud Personalization OR Marketing Cloud Intelligence OR Marketing Cloud Account Engagement OR similar product
- Deep understanding of data modeling, integration architectures, and data governance best practices.
- Knowledge of Marketing Cloud Engagement scripting languages (AmpScript, SSJS, GTL, WSProxy)
- Experience with system architecture design and integration patterns
- Knowledge of Marketing Cloud Engagement Security capabilities and best practices
- Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
- Stay up-to-date with emerging marketing, data-related and AI technologies
- Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
- Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.
Benefits
Comp & perks- Professional development opportunities
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce Marketing Cloud EngagementMarketing Cloud PersonalizationMarketing Cloud IntelligenceMarketing Cloud Account Engagementdata modelingintegration architecturesdata governanceAmpScriptSSJSGTL
Soft Skills
communication skillscollaborationproactive attitudeself-startingrelationship buildinginfluencingfacilitationproblem-solvingadaptabilitystakeholder engagement