Manager, Program Management – Executive Engagement

Salesforce

. Plan and execute a proactive executive customer engagement strategy aligned to TMT-CBS revenue goals, including account-level engagement planning, geographic market tours, pipeline reviews, and event-based engagement for top accounts.

Posted 5/21/2026full-timeSan Francisco • California, Illinois, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $117,400 - $177,600 per yearWebsite

About the role

Key responsibilities & impact

Plan and execute a proactive executive customer engagement strategy aligned to TMT-CBS revenue goals, including account-level engagement planning, geographic market tours, pipeline reviews, and event-based engagement for top accounts.
Own the full execution lifecycle for high-level customer meetings- including outreach, executive briefings, and follow-up- while acting as a strategic advisor to account teams on meeting preparation, deal execution, executive mapping, and customer-facing communications.
Lead end-to-end executive experience programs at flagship Salesforce events (Dreamforce, Connections, World Tours) and major third-party industry events (CES, Cannes, Davos), including Customer Advisory Boards (CABs), Executive Summits, roundtables, VIP dinners, and CXO speaking engagements.
Partner with Business Unit (BU) Senior Vice Presidents (SVPs) and the Office of the CEO on customer nominations, executive briefing materials, Customer Advisory Board design, and high-impact customer success storytelling for company events and earnings calls.

Requirements

What you’ll need

5+ years of experience in executive customer engagement, field marketing, strategic account programs, sales operations, or executive operations within enterprise technology.
Proven ability to own complex, cross-functional processes end-to-end with minimal oversight while maintaining proactive communication with senior stakeholders.
Exceptional written and verbal communication skills, with demonstrated experience crafting executive-level outreach, briefing documents, and customer-facing materials with precision and clarity.
Strong project management skills with a track record of managing multiple high-priority programs simultaneously while influencing across Sales, Marketing, Customer Success, and Product teams.

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

executive customer engagementfield marketingstrategic account programssales operationsexecutive operationsproject managementcustomer success storytellingbriefing documentscustomer-facing materials

Soft Skills

proactive communicationwritten communicationverbal communicationinfluencingstrategic advisingorganizational skills