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Salesforce

Senior Manager – Enterprise Collaboration, Technical Transformation Leader

Salesforce

Practices Senior Manager guiding enterprise customers through Slack design and deployment for collaboration. Responsible for strategic technical leadership and aligning solutions with business needs.

Posted 5/13/2026full-timeRemote • California, Illinois, New York • 🇺🇸 United StatesSenior💰 $150,100 - $227,000 per yearWebsite

Tech Stack

Tools & technologies
JavaJavaScriptNode.jsPython

About the role

Key responsibilities & impact
  • Lead strategic technical discovery sessions and customer workshops to assess organizational structure, collaboration needs, governance requirements, and enterprise architecture.
  • Design scalable Slack deployment strategies that support enterprise-wide adoption, operational efficiency, and long-term business growth.
  • Translate complex technical and business requirements into tailored Slack solutions focused on usability, flexibility, security, and adoption.
  • Serve as a trusted advisor to both technical and executive stakeholders throughout the customer lifecycle.
  • Architect enterprise-grade Slack environments including workspace strategy, user provisioning, authentication, and identity management.
  • Advise customers on the implementation of Slack APIs, developer frameworks, and integration best practices.
  • Facilitate customer-facing workshops that align technical execution with business transformation objectives.
  • Collaborate cross-functionally with Sales, Success, Consultants, System Integrators, and Product teams to drive successful outcomes.
  • Maintain strong billable utilization while delivering high-quality customer engagements.
  • Build deep expertise in Slack’s platform capabilities and broader enterprise architecture technologies.

Requirements

What you’ll need
  • Bachelor’s degree in Computer Science, Software Engineering, Business, or a related field
  • 2–3+ years of experience in development, consulting, professional services, solutions engineering, or technical customer-facing roles
  • Strong experience leading and delivering technical implementation projects within enterprise environments
  • Hands-on proficiency with at least one object-oriented programming language such as Java, JavaScript, Node.js, or Python
  • Experience working with APIs, integrations, automation, and data exchange technologies
  • Demonstrated ability to scope, define, and manage technical workstreams and customer solutions
  • Strong understanding of enterprise architecture, SaaS ecosystems, security, and identity management concepts
  • Experience collaborating with Sales, Customer Success, Consultants, and System Integrators
  • Exceptional written, verbal, and presentation communication skills.

Benefits

Comp & perks
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
JavaJavaScriptNode.jsPythonAPIsintegrationsautomationdata exchangeenterprise architectureidentity management
Soft Skills
leadershipcommunicationcollaborationcustomer engagementproblem-solvingpresentation skillsadvisory skillsorganizational skillsflexibilityusability focus