FREE ACCESS
5,000–10,000 jobs/day

See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.

Engagement Director – Strategic Transformation, Customer Success
Salesforce. Serve as a trusted advisor to executive stakeholders, guiding enterprise customers through large-scale digital transformation initiatives.
Posted 5/13/2026full-timeRemote • California, Colorado, Missouri, New York • 🇺🇸 United StatesSenior💰 $171,200 - $273,000 per yearWebsite
About the role
Key responsibilities & impact- Serve as a trusted advisor to executive stakeholders, guiding enterprise customers through large-scale digital transformation initiatives.
- Develop and communicate compelling transformation strategies that align Salesforce capabilities to customer business objectives and measurable outcomes.
- Build long-term executive relationships that foster customer trust, adoption, and advocacy.
- Lead strategic conversations around enterprise transformation, implementation methodology, roadmap planning, and organizational change.
- Partner with Account and Services Sales teams to lead Slack pre-sales engagement activities.
- Collaborate with Solution Architects, SMEs, and Delivery leaders to shape scalable, high-value implementation proposals.
- Provide executive oversight across complex engagements to ensure alignment between customer expectations, delivery execution, and business outcomes.
- Mentor and guide delivery teams, project leaders, and cross-functional stakeholders in enterprise engagement best practices.
Requirements
What you’ll need- 8+ years of experience delivering enterprise consulting or professional services engagements.
- Proven success leading complex digital transformation initiatives in enterprise environments.
- Strong experience operating within pre-sales and solutioning environments, including scoping and shaping large implementation programs.
- 4+ years of enterprise-level program or project leadership experience.
- Demonstrated ability to influence executive stakeholders and facilitate strategic discussions.
- Exceptional communication, presentation, and stakeholder management skills.
- Strong analytical thinking, problem-solving, and risk management capabilities.
- Experience collaborating with technical architects and subject matter experts to develop scalable customer solutions.
- Bachelor’s degree required; MBA or advanced business/technology degree preferred.
Benefits
Comp & perks- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- an employee stock purchasing program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital transformationimplementation methodologyprogram leadershipproject leadershipsolutioningrisk managementanalytical thinkingproblem-solving
Soft Skills
communicationpresentationstakeholder managementinfluencingmentoringcollaborationtrust building
Certifications
Bachelor's degreeMBAadvanced business degreeadvanced technology degree