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Tech Stack
Tools & technologiesCloudSQLTableau
About the role
Key responsibilities & impact- Own the complete end-to-end customer support experience.
- Support day-to-day Tableau Server/Cloud operations, including data ingestion, identity resolution, harmonization, segmentation, and activation
- Troubleshoot technical issues related to Tableau Server/Cloud Integrations and Standard Salesforce-Tabelau Functionalities
- Conduct annual technical health check reviews to evaluate customers’ platform performance, configurations, and overall system health
- Develop and customize Salesforce applications using Apex, Lightning Web Components (LWC)
Requirements
What you’ll need- Minimum 3+ years of customer-focused or customer-facing experience
- Degree in Computer Science, Information Systems, Software Engineering, or equivalent)
- Strong experience in technical support, data engineering, or platform support roles
- Tableau desktop and Server: Possesses strong skills and certifications in Tableau Desktop and Tableau Server
- Understanding of database concepts and SQL
- Excellent problem-solving, communication, and customer-handling skills
- Ability to work flexible shifts, including weekend on-call responsibilities, in a 24/7 operating environment
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Tableau ServerTableau CloudApexLightning Web Componentsdata ingestionidentity resolutionharmonizationsegmentationactivationSQL
Soft Skills
problem-solvingcommunicationcustomer-handling
Certifications
Tableau Desktop certificationTableau Server certification