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Senior Manager, Quote to Cash Innovation
Salesforce. Represent Quote to Cash Strategy and Operations teams on large scale internal projects .
About the role
Key responsibilities & impact- Represent Quote to Cash Strategy and Operations teams on large scale internal projects
- Act as a subject matter expert for Salesforce internal Quote to Cash systems and processes
- Design business process and work with technology teams to develop necessary capabilities needed in Salesforce’s Quote to Cash systems
- Create and maintain project plans, drive progress, maintain issue and risk logs, manage and escalate issues
- Deliver status updates to impacted executives and relevant stakeholders for key strategic initiatives
- Engage with cross-functional teams to guide project activities resulting in final solutions that delight our internal customers
- Develop, document and maintain a repository of relevant Quote to Cash business rules and process flows
- Collaborate with internal users to obtain feedback on improving systems/processes and working with technology to deliver requests
- Work with training & engagement specialists to create training materials to ensure successful change management results
- Ad-hoc reporting and research activities as project needs dictate
- Lead and coach business analyst(s) in crafting business requirements and process flows
Requirements
What you’ll need- 4+ years of experience related to Configure Price Quote, Contract Lifecycle Management, Product & Pricing Operations and Order Management processes and systems
- 3+ years of project management experience
- 3+ years of experience with Salesforce products
- Excellent interpersonal skills; ability to articulate verbally and in writing; willingness to appropriately debate difficult issues; ability to think quickly
- Ability to excel in a fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative
- Capacity to identify and understand broader business and financial issues from an end-user’s perspective
- Experience successfully juggling multiple projects and tasks concurrently
- Extreme attention to detail with an ability to work independently and demonstrate initiative
Benefits
Comp & perks- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Configure Price QuoteContract Lifecycle ManagementProduct OperationsPricing OperationsOrder ManagementProject ManagementSalesforce
Soft Skills
interpersonal skillsverbal communicationwritten communicationdebatingadaptabilityattention to detailinitiative