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Salesforce

Senior Manager – Slack Ecosystem

Salesforce

. Set the partnership strategy and commercial framework for Slack’s AI, agent, and ISV ecosystems—including the approach to tier-one partner relationships across LLM providers, agent platforms, and infrastructure partners.

Posted 4/30/2026full-timeSan Francisco • California, Illinois, New York • 🇺🇸 United StatesSenior💰 $207,800 - $285,800 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Set the partnership strategy and commercial framework for Slack’s AI, agent, and ISV ecosystems—including the approach to tier-one partner relationships across LLM providers, agent platforms, and infrastructure partners.
  • Lead the commercial strategy for Slack’s API monetization efforts, including partner pricing architecture, contract structures, and capacity-based models for the MCP ecosystem.
  • Engage directly on complex, high-visibility partner negotiations that require executive-level judgment, sophisticated stakeholder management, or creative deal structuring.
  • Represent the ecosystem function in executive rooms, cross-functional leadership forums, and partner-facing settings with authority and precision.
  • Shape the strategy for how third-party MCP servers become discoverable to Slackbot, working with product and engineering to define the partner connectivity model.
  • Drive the ISV-to-Slackbot strategy: define which partners light up in the orchestration layer, how they get there, and what the partnership and commercial terms look like.
  • Lead the go-to-market and partner strategy for “Add Agent to Slack” as a new deployment and distribution surface for the ecosystem.
  • Identify structural gaps in the platform and craft partner-driven solutions—balancing near-term launch execution with longer-term ecosystem architecture.
  • Own the ecosystem team’s operating rhythm: pipeline reviews, partner health tracking, launch readiness, and executive reporting.
  • Define and maintain the metrics framework for ecosystem performance—distinguishing platform adoption signals from commercial traction and communicating each clearly to leadership.
  • Build the analytical rigor to support investment cases, headcount planning, and resource allocation as the team scales.
  • Manage and develop a growing BD team, starting with senior individual contributors driving platform and partner execution.
  • Build the leadership bench for the ecosystem function—hiring, developing talent, and creating the structure to support expanded scope.
  • Set the quality bar for partner engagement, deal craftsmanship, and cross-functional collaboration across the team.
  • Serve as a force multiplier: the person who can carry strategic context, make decisions, and move work forward when the team lead is not in the room.
  • Partner with stakeholders across Slack product, platform engineering, AppExchange, AgentExchange, and GTM teams to align on roadmap priorities and ecosystem leverage points.
  • Act as a thought leader on the AI partner landscape, competitive ecosystem dynamics, and what they mean for Slack’s platform strategy.
  • Contribute to and drive strategy sessions, internal readouts, and investment cases with insight, clarity, and a point of view.

Requirements

What you’ll need
  • 10+ years in business development, strategic partnerships, or platform strategy, with at least 3 years in a leadership or senior leadership capacity.
  • Experience in SaaS, AI, developer platforms, or cloud ecosystems.
  • Background in marketplace or platform-centric business models strongly preferred.
  • Track record of leading complex, high-stakes deal cycles and building new commercial models (e.g., rev shares, embedded experiences, ecosystem monetization, API pricing).
  • Demonstrated ability to operate independently at the executive level—representing a function, making judgment calls, and influencing outcomes in senior forums.
  • Strong product sensibility and comfort navigating technical conversations around APIs, agent frameworks, MCP, and platform architecture.
  • Familiarity with the generative AI landscape: LLM providers, agent orchestration, and the infrastructure layer that supports them.
  • Experience building, managing, and developing high-performing BD or partnerships teams.
  • Exceptional communication skills—able to build business cases, tell partner stories, and distill complexity for executive audiences.
  • Ability to structure and analyze the quantitative impact of partnerships on the business, and to translate that analysis into investment rationale.
  • In-depth experience leading cross-functional initiatives across product, engineering, legal, finance, and marketing.

Benefits

Comp & perks
  • time off programs
  • medical, dental, vision, mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
business developmentstrategic partnershipsplatform strategySaaSAIdeveloper platformscloud ecosystemsAPI pricingecosystem monetizationmarketplace business models
Soft Skills
executive-level judgmentstakeholder managementcreative deal structuringcommunication skillsanalytical rigorteam managementleadershipcross-functional collaborationindependent operationstrategic thinking