Technical Architect – Director

Salesforce

. Serve as a trusted advisor to clients, helping them navigate their journey to becoming an Agentic Enterprise through Agentforce, Data Cloud, and the broader Salesforce platform .

Posted 4/21/2026full-timeSydney • 🇦🇺 AustraliaLeadWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Serve as a trusted advisor to clients, helping them navigate their journey to becoming an Agentic Enterprise through Agentforce, Data Cloud, and the broader Salesforce platform
Lead enterprise-level Technical Architecture and Governance, ensuring solutions are AI-ready, scalable, and aligned to Salesforce's Well-Architected Framework
Architect and govern solutions that integrate Agentforce, Data Cloud, MuleSoft, and multi-cloud Salesforce capabilities to unlock end-to-end business value
Guide customers and colleagues in rationalizing and deploying emerging AI technologies — including agentic AI, LLM orchestration, and autonomous workflows — that drive measurable business outcomes
Identify and lead internal critical initiatives to grow the consulting practice; contribute thought leadership on AI architecture, data strategy, and the agentic enterprise
Contribute to a program vision while advising on enabling technologies, with a strong focus on Agentforce, Data Cloud, and MuleSoft Agent Fabric
Work closely with Delivery Managers, Solution Architects, and clients to architect solutions that are extendable, AI-ready, and built to minimize technical debt
Proactively identify and manage risk, and drive issues through to full resolution
Manage customer expectations and negotiate solutions to complex problems with customers and third-party partners
Champion AI governance and responsible AI practices in enterprise architecture, ensuring trust and security underpin every solution
Define multi-year platform roadmaps that align technical debt reduction with AI-readiness
Partnering with Customers to quantify the ROI of agentic transformations

Requirements

What you’ll need

Enterprise architecture or consulting experience, with a focus on large-scale platform transformations
Hands-on experience or deep familiarity with Salesforce platform architecture, including one or more of: Agentforce, Data Cloud, MuleSoft, Service Cloud, or Sales Cloud
Strong application design skills combined with expertise in data, integration, and security architecture — particularly in AI-enabled and agentic contexts
Experience in Operating Model design for AI-driven organizations
Experience designing solutions that incorporate AI and/or LLM technologies, including agent orchestration, prompt design, and automated workflow
Strong presentation skills; able to effectively present and defend a point of view to executive and C-level audiences
Proven ability to analyze, design, and optimize business processes via technology and integration
Strong communication skills, both written and verbal, with the ability to translate complex technical concepts for diverse audiences
Resourceful, entrepreneurial thinker who can navigate ambiguity and drive to solutions
Experience leading and managing cross-functional teams

Benefits

Comp & perks

Professional development opportunities
Health insurance
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise architectureSalesforce platform architectureAgentforceData CloudMuleSoftAI technologiesLLM orchestrationapplication designdata architectureintegration architecture

Soft Skills

presentation skillscommunication skillsanalytical skillsproblem-solvingresourcefulnessentrepreneurial thinkingteam leadershipnegotiation skillsrisk managementthought leadership