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Salesforce Consultant, Data 360
SalesforceData 360 FDE Associate supporting product innovation and customer engagement for Salesforce's AI CRM. Collaborating with strategic customers to enhance Data 360 capabilities and validate solutions.
Tech Stack
Tools & technologiesAWSBigQueryETLSpringSQL
About the role
Key responsibilities & impact- Research & Field Validation
- Support deployment and stress-testing of pilot Data 360 features with customers, identifying platform gaps and feeding structured findings back to Technology & Product
- Assist in feasibility research on novel data unification, activation, and AI-grounding use cases
- Help co-develop hypotheses with Technology & Product teams and support field experiments
- Document engineering observations, ingestion failures, transform errors, and activation gaps with structured evidence
- Participate in beta testing programs for new Data 360 features
- Customer Engagement
- Support technical engagement of new Data 360 products and features alongside senior FDE team members
- Assist in embedding with customer teams to understand their data estate and contribute to solution architecture
- Participate in rapid prototyping and POC cycles to validate technical feasibility
- Build foundational skills as a technical contributor and junior escalation support
- Support customers in building AI-ready data foundations — unified profiles, consent management, and zero-copy integrations
- Product Acceleration & Feedback
- Contribute to building reusable accelerators, playbooks, and reference architectures that address Data 360 product gaps
- Support senior FDEs in capturing and documenting Voice of Customer (VoC) inputs and SICs with structured field evidence
- Help produce Knowledge Articles, best practices, and enablement content
- Field R&D Engagement
- Support the qualifying R&D activities for the Data 360 FDE program
- Provide structured access to customer data schemas, DLO/DMO designs, and agent configurations to inform future Data 360 product design improvements
- Support feasibility prototyping of emerging Data 360 capabilities
- Contribute to hardening agentic Data 360 products for enterprise scale by identifying platform gaps with evidence packages
- Assist in codifying accelerators, playbooks, and reference architectures to enable scale across Services & Partners
- Participate in beta and pilot programs for incubation-stage Data 360 products selected by Product GMs
Requirements
What you’ll need- 2–3 years of hands-on experience in enterprise data platforms, SaaS environments, or Salesforce Professional Services
- Working knowledge of Salesforce Data 360 — including data ingestion, data model, segmentation, and activation concepts
- Foundational experience with Batch Data Transforms (BDTs), calculated insights, or streaming ingestion
- Proficiency in SQL and comfort with data modeling and ETL/ELT concepts
- Basic understanding of zero-copy integrations or external data platforms (Snowflake, BigQuery, AWS)
- Awareness of AI grounding concepts — RAG, vector databases, and unstructured data pipelines for Agentforce
- Familiarity with Data 360 Activation — segments, activation targets, and triggered flows
- Exposure to data governance and consent management frameworks within Data 360
- Awareness of Salesforce's R&D qualification framework for FDE engagements — understanding the distinction between standard delivery and qualifying R&D activities
- Ability to document structured field observations — customer data schemas, DLO configurations, agent designs — in a form actionable by Product & Engineering teams
- Familiarity with Data 360 Spring '26 features — including Enhanced Retriever Pre-Filters, Notebook AI, Data Kit deployments by Data Space, and Dynamic Retriever Filters
- Solid written communication skills
- Certifications: Salesforce Data 360 Consultant (or actively pursuing), Salesforce Agentforce Specialist
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLdata modelingETLELTBatch Data Transformsdata ingestiondata segmentationdata activationzero-copy integrationsAI grounding
Soft Skills
written communicationcustomer engagementtechnical supportcollaborationdocumentation
Certifications
Salesforce Data 360 ConsultantSalesforce Agentforce Specialist