Senior Product Manager – Adoption
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • India
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Job Level
Tech Stack
About the role
- Influence and align senior stakeholders across Sales, Marketing, Professional Services, Engineering, and Product Management, presenting adoption strategies, surfacing risks, and advocating for actions that maximize customer value
- Lead adoption initiatives with conviction, speaking up to recommend strategies, mitigate risks, or highlight difficult truths to ensure the success of your product across public sector organizations
- Work hands-on with Salesforce features each release, configuring new capabilities, validating documentation and enablement resources, and understanding the real-world effort required for adoption, demos, or proof-of-concept implementations
- Leverage product and adoption expertise to inform the product roadmap, optimize the customer experience, and remove barriers to adoption, ensuring solutions meet the needs of regulated, mission-critical environments
- Drive measurable impact on customer value, recognizing that rapid and successful adoption contributes directly to growth, reduced attrition, and stronger engagement with Missionforce products.
Requirements
- 10+ years influencing and advising senior leaders across Sales, Marketing, Professional Services, Engineering, or Product Management
- 5+ years of Salesforce (or similar) implementation consulting, or equivalent experience that demonstrates prior hands-on technical depth as well as understanding of the challenges customers face in adopting new software innovation and adoption challenges
- Exceptional verbal and written communication skills, including the ability to present to executive stakeholders and advocate for adoption strategies
- Proven ability to operate with flexibility and navigate ambiguity while driving measurable adoption outcomes
- Passion for ensuring customers realize value from cloud-based products and for accelerating adoption to drive growth and reduce attrition
- We are especially interested in applicants with an industry, domain and/or product background that aligns to the target products.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforceimplementation consultingproduct roadmap optimizationcustomer experience enhancementadoption strategiesproof-of-concept implementationsconfiguration of new capabilitiesdocumentation validationrisk mitigationcustomer value measurement
Soft Skills
influencing senior leadersverbal communicationwritten communicationadvocacyflexibilitynavigating ambiguitypresentation skillsstakeholder engagementleadershipcustomer advocacy