Product Owner

Salesforce

Product Owner at Salesforce driving product portfolio for Customer Success applications. Collaborating across teams and leading strategic initiatives in the AI-driven customer service space.

Posted 4/14/2026full-timeTexas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Support a strategic roadmap of initiatives for techno-functional innovation in the industry-defining environment for Customer Success.
Facilitate timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.
Collaborate with security, legal, architecture, engineering, quality, support, experience, and program management partners in coordinating delivery of complex, multi-multi objectives.
Represent and lead diverse delivery functions in program/project core team and executive steering committee meetings.
Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps, career development, client communications, and project outcomes.

Requirements

What you’ll need

Minimum of 2 years of professional experience with product, architecture, career and client leadership
B.A., B.Sc. or equivalent
Experience in enterprise products/applications with an emphasis on Service Cloud and enterprise Support business functions
Assessing the capabilities, impact and shortcomings of changes in enterprise business architectures and processes from a technical and business standpoint
Familiar and comfortable with agile/scrum development methodologies
Communicate with business as well as technical audiences
Able to write clear and concise documentation, excellent written and spoken communication skills
Function independently and as part of a team under aggressive deadlines in a fast-paced environment
Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

enterprise productsService Cloudbusiness architectureagile methodologyscrum methodologydocumentation writingproject management

Soft Skills

communication skillspresentation skillsteam collaborationdecision makingclient communicationcareer developmentindependence under deadlines

Certifications

B.A.B.Sc.