
Product Owner
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Texas • United States
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Tech Stack
About the role
- Support a strategic roadmap of initiatives for techno-functional innovation in the industry-defining environment for Customer Success.
- Facilitate timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
- Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.
- Collaborate with security, legal, architecture, engineering, quality, support, experience, and program management partners in coordinating delivery of complex, multi-multi objectives.
- Represent and lead diverse delivery functions in program/project core team and executive steering committee meetings.
- Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps, career development, client communications, and project outcomes.
Requirements
- Minimum of 2 years of professional experience with product, architecture, career and client leadership
- B.A., B.Sc. or equivalent
- Experience in enterprise products/applications with an emphasis on Service Cloud and enterprise Support business functions
- Assessing the capabilities, impact and shortcomings of changes in enterprise business architectures and processes from a technical and business standpoint
- Familiar and comfortable with agile/scrum development methodologies
- Communicate with business as well as technical audiences
- Able to write clear and concise documentation, excellent written and spoken communication skills
- Function independently and as part of a team under aggressive deadlines in a fast-paced environment
- Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise productsService Cloudbusiness architectureagile methodologyscrum methodologydocumentation writingproject management
Soft Skills
communication skillspresentation skillsteam collaborationdecision makingclient communicationcareer developmentindependence under deadlines
Certifications
B.A.B.Sc.