Salesforce

Senior Director, Product and Tech Communications

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • District of Columbia • Illinois • United States

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Salary

💰 $181,700 - $304,700 per year

Job Level

Senior

About the role

  • Devise and Execute the Strategic Narrative: Translate the high-level company vision into a multi-channel communications roadmap that explains the mechanics of the Agentic Enterprise through the System of Work and the Salesforce Ecosystem.
  • Curate Influence: Identify and empower internal visionaries and pioneering leaders. You will manage the process of turning diverse perspectives into a chorus of voices that validates the shift toward agentic work.
  • Drive Outcome-Centric Storytelling: Lead the shift from feature-based external communications to outcome-based storytelling. You will produce the evidence and narratives that demonstrate how human-agent synergy scales impact across functional domains.
  • Maintain Technical Integrity: Serve as the bridge between product and the public, ensuring that complex concepts are simplified for the market without losing their technical authority or accuracy.
  • Lead High-Performing Team: Lead a focused team of communications professionals, fostering a culture of technical fluency, rapid iteration, and flawless execution during agenda-setting launches.

Requirements

  • 12+ years of experience in communications or marketing at the intersection of enterprise software and emerging technology, with experience supporting major category-shift narratives.
  • Narrative Integrator: You have a proven ability to take disparate product lines and weave them into a clear, compelling narrative.
  • Agentic Fluency: You have a strong grasp of how autonomous agents change the user experience and can articulate the evolution.
  • Collaborative Leader: You are a skilled project orchestrator who can work across departments to identify subject matter experts and turn them into market-facing thought leaders.
  • Technical Literacy: You are comfortable talking shop with product and product marketing to understand the 4-layer architecture and can translate that knowledge into clear prose.
  • Execution Excellence: You thrive in high-stakes environments and are known for high agency—taking ownership of the mission and delivering results with precision.
  • Exceptional Judgment: You can navigate the rapidly evolving AI landscape and provide sound counsel to product leaders on how to move audiences through evidence-based storytelling.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
communicationsmarketingnarrative integrationtechnical literacyoutcome-based storytellingagentic fluencyevidence-based storytellingproject orchestration4-layer architecture
Soft Skills
collaborative leadershipexecution excellenceexceptional judgmenttechnical fluencyrapid iterationhigh agency