Senior Director, Product and Tech Communications

Salesforce

Play a key role in leading communications and narratives for Salesforce's AI and tech advancements. Oversee storytelling around the Agentic Enterprise and collaborative AI solutions across the organization.

Posted 4/14/2026full-timeSeattle • District of Columbia, Illinois, Massachusetts, Texas, Washington • 🇺🇸 United StatesSenior💰 $181,700 - $304,700 per yearWebsite

About the role

Key responsibilities & impact

Devise and Execute the Strategic Narrative: Translate the high-level company vision into a multi-channel communications roadmap that explains the mechanics of the Agentic Enterprise through the System of Work and the Salesforce Ecosystem.
Curate Influence: Identify and empower internal visionaries and pioneering leaders. You will manage the process of turning diverse perspectives into a chorus of voices that validates the shift toward agentic work.
Drive Outcome-Centric Storytelling: Lead the shift from feature-based external communications to outcome-based storytelling. You will produce the evidence and narratives that demonstrate how human-agent synergy scales impact across functional domains.
Maintain Technical Integrity: Serve as the bridge between product and the public, ensuring that complex concepts are simplified for the market without losing their technical authority or accuracy.
Lead High-Performing Team: Lead a focused team of communications professionals, fostering a culture of technical fluency, rapid iteration, and flawless execution during agenda-setting launches.

Requirements

What you’ll need

12+ years of experience in communications or marketing at the intersection of enterprise software and emerging technology, with experience supporting major category-shift narratives.
Narrative Integrator: You have a proven ability to take disparate product lines and weave them into a clear, compelling narrative.
Agentic Fluency: You have a strong grasp of how autonomous agents change the user experience and can articulate the evolution.
Collaborative Leader: You are a skilled project orchestrator who can work across departments to identify subject matter experts and turn them into market-facing thought leaders.
Technical Literacy: You are comfortable talking shop with product and product marketing to understand the 4-layer architecture and can translate that knowledge into clear prose.
Execution Excellence: You thrive in high-stakes environments and are known for high agency—taking ownership of the mission and delivering results with precision.
Exceptional Judgment: You can navigate the rapidly evolving AI landscape and provide sound counsel to product leaders on how to move audiences through evidence-based storytelling.

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

communicationsmarketingnarrative integrationtechnical literacyoutcome-based storytellingagentic fluencyevidence-based storytellingproject orchestration4-layer architecture

Soft Skills

collaborative leadershipexecution excellenceexceptional judgmenttechnical fluencyrapid iterationhigh agency