Senior Manager, Competitive Intelligence, Benchmarking

Salesforce

Senior Manager of Competitive Intelligence at Salesforce focused on AI-augmentation strategies and external data synthesis. Driving insights from competitive intelligence to inform internal innovation roadmaps.

Posted 4/10/2026full-timeChicago • California, Illinois, New York, Texas, Washington • 🇺🇸 United StatesSenior💰 $143,400 - $216,900 per yearWebsite

About the role

Key responsibilities & impact

Establish and own a repository of competitor AI-augmentation strategies
Develop and maintain a proprietary database of industry-specific "Human-to-Agent" ratios
Collaborate with the Delivery function to ensure market benchmarks are translated into actionable redesign targets

Requirements

What you’ll need

Strategic Synthesis & Acumen
Innovation Methodology
Partnership & Influence
Daily active user of AI tools
Build and oversee web-scraping and monitoring tools
Analyze competitor transcripts and industry reports

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

web-scrapingdata analysisdatabase managementAI tools usagecompetitor analysis

Soft Skills

strategic synthesisinnovation methodologypartnershipinfluence