Salesforce

Senior Manager, Capacity Planning – Human & AI

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: ChicagoCaliforniaIllinoisUnited States

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Salary

💰 $143,400 - $216,900 per year

Job Level

About the role

  • own the operational data strategy of the 4R Framework
  • build and maintain the connective tissue between the Innovation Strategy and headcount spreadsheets
  • launch and own Real-Time Capacity Telemetry dashboard with workforce intelligence team
  • reduce the quarterly planning refresh cycle time by 50%
  • own the operating cadence for capacity reviews and ensure stakeholder alignment

Requirements

  • systems thinking and governance
  • ability to build systems creating clarity
  • understanding of the hiring-to-launch lifecycle
  • executive influence and emotional intelligence
  • ability to navigate senior stakeholders with confidence and build trust
  • capacity to act quickly in ambiguous environments
  • experience with AI tools and productivity
  • expertise in workflow orchestration and decision logs
  • AI-native communication skills
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational data strategyReal-Time Capacity Telemetryworkforce intelligencequarterly planning refreshworkflow orchestrationdecision logs
Soft Skills
systems thinkinggovernanceexecutive influenceemotional intelligencestakeholder alignmenttrust buildingnavigating ambiguityAI-native communication