
Senior Manager, Capacity Planning – Human & AI
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • California • Illinois • United States
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Salary
💰 $143,400 - $216,900 per year
Job Level
About the role
- own the operational data strategy of the 4R Framework
- build and maintain the connective tissue between the Innovation Strategy and headcount spreadsheets
- launch and own Real-Time Capacity Telemetry dashboard with workforce intelligence team
- reduce the quarterly planning refresh cycle time by 50%
- own the operating cadence for capacity reviews and ensure stakeholder alignment
Requirements
- systems thinking and governance
- ability to build systems creating clarity
- understanding of the hiring-to-launch lifecycle
- executive influence and emotional intelligence
- ability to navigate senior stakeholders with confidence and build trust
- capacity to act quickly in ambiguous environments
- experience with AI tools and productivity
- expertise in workflow orchestration and decision logs
- AI-native communication skills
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational data strategyReal-Time Capacity Telemetryworkforce intelligencequarterly planning refreshworkflow orchestrationdecision logs
Soft Skills
systems thinkinggovernanceexecutive influenceemotional intelligencestakeholder alignmenttrust buildingnavigating ambiguityAI-native communication