Director, Capacity Planning – Human & AI, Strategic Modeling

Salesforce

Senior Manager of Strategic Modeling leading design of integrated capacity models for AI workforce at Salesforce. Employing innovative analytics to optimize human and digital resource allocation.

Posted 4/10/2026full-timeChicago • California, Illinois, New York, Washington • 🇺🇸 United StatesLead💰 $164,000 - $261,500 per yearWebsite

Tech Stack

Tools & technologies

CloudPythonSQL

About the role

Key responsibilities & impact

Own the design and evolution of the enterprise’s first integrated capacity model
Design and deploy a "Unified Labor Taxonomy"
Establish the enterprise's first set of "Human-AI Collaboration" benchmarks
Build and maintain a 3-year "What-If" simulation engine
Distill complex capacity data into a clear leadership narrative
Establish a unified "Workforce Data Cloud" that integrates employee data

Requirements

What you’ll need

expert-level ability to model Total Cost of Ownership (TCO) for human and digital resources
understanding of large enterprise budget cycles
fluency in SQL, Python, or advanced BI platforms
ability to wrangle fragmented task-level data into clean inputs
capability to see how global AI trends affect business models
fast decision making in ambiguous environments

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLPythonTotal Cost of Ownership (TCO) modelingadvanced BI platformsdata wranglingsimulation engine designcapacity modelingdata integration

Soft Skills

fast decision makingnarrative developmentability to work in ambiguity