Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables.
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
Drive adoption of Tableau Cloud features with reps, agents, managers, and supervisors.
Maintain strong relationships with key stakeholders and act as a trusted advisor.
Proactively monitor and conduct quarterly reviews, identifying trends and providing tailored release recommendations.

Requirements

3+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields.
Strong consulting skills and demonstrated ability to drive business value.
Excellent communication skills to articulate technical issues to diverse audiences.
Working knowledge of Tableau Desktop, Tableau Cloud/Server, and Tableau Prep.
Understanding of data visualization best practices and dashboard design.
U.S. Citizenship required for this position.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Tableau CloudTableau DesktopTableau ServerTableau Prepdata visualizationdashboard design

Soft Skills

customer accountabilityconsulting skillscommunication skillsrelationship managementproactive monitoring