Salesforce

Senior Program Manager, Strategy & Operations

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaIllinoisUnited States

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Salary

💰 $164,000 - $216,900 per year

Job Level

About the role

  • Own end-to-end documentation, analysis, and optimization of core sales processes
  • Identify and resolve operational friction in integrating Informatica with Data Foundation
  • Lead the design and deployment of Agentforce-powered automations to eliminate manual RevOps workflows
  • Build and maintain AI-assisted tooling that surfaces at-risk renewal health signals
  • Support the adoption and optimization of the Data Foundation sales tech stack: Salesforce Sales Cloud, Altify, LinkedIn Sales Navigator, ZoomInfo, Tableau, and Slack
  • Collaborate with the reporting team to define, build, and maintain dashboards
  • Manage cross-functional programs tied to the Data Foundation RevOps roadmap

Requirements

  • 8+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Strategy & Operations within an enterprise technology company
  • Strong command of business process design, documentation, and optimization methodologies
  • Proven ability to manage complex, cross-functional programs from ideation through delivery
  • Experience leveraging AI tools (e.g., Agentforce, Einstein, Slack AI, or equivalent) to automate operational workflows and drive productivity
  • Demonstrated expertise in Salesforce Sales Cloud, including report and dashboard development
  • Strong analytical skills; ability to synthesize data from multiple sources into clear, executive-ready narratives
  • Excellent written and verbal communication skills, including experience presenting to senior and executive audiences
  • Proficiency in Google Slides, Google Sheets, and project management tools (Jira or equivalent)
  • BA/BS or equivalent experience required.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business process designdocumentationoptimization methodologiesAI toolsSalesforce Sales Cloudreport developmentdashboard developmentdata synthesisoperational workflowscross-functional program management
Soft Skills
analytical skillswritten communicationverbal communicationpresentation skillscollaborationproblem-solvingleadershiporganizational skillsstrategic thinkingadaptability
Certifications
BABSequivalent experience