
Senior Program Manager, Strategy & Operations
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • Illinois • United States
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Salary
💰 $164,000 - $216,900 per year
Job Level
Tech Stack
About the role
- Own end-to-end documentation, analysis, and optimization of core sales processes
- Identify and resolve operational friction in integrating Informatica with Data Foundation
- Lead the design and deployment of Agentforce-powered automations to eliminate manual RevOps workflows
- Build and maintain AI-assisted tooling that surfaces at-risk renewal health signals
- Support the adoption and optimization of the Data Foundation sales tech stack: Salesforce Sales Cloud, Altify, LinkedIn Sales Navigator, ZoomInfo, Tableau, and Slack
- Collaborate with the reporting team to define, build, and maintain dashboards
- Manage cross-functional programs tied to the Data Foundation RevOps roadmap
Requirements
- 8+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Strategy & Operations within an enterprise technology company
- Strong command of business process design, documentation, and optimization methodologies
- Proven ability to manage complex, cross-functional programs from ideation through delivery
- Experience leveraging AI tools (e.g., Agentforce, Einstein, Slack AI, or equivalent) to automate operational workflows and drive productivity
- Demonstrated expertise in Salesforce Sales Cloud, including report and dashboard development
- Strong analytical skills; ability to synthesize data from multiple sources into clear, executive-ready narratives
- Excellent written and verbal communication skills, including experience presenting to senior and executive audiences
- Proficiency in Google Slides, Google Sheets, and project management tools (Jira or equivalent)
- BA/BS or equivalent experience required.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process designdocumentationoptimization methodologiesAI toolsSalesforce Sales Cloudreport developmentdashboard developmentdata synthesisoperational workflowscross-functional program management
Soft Skills
analytical skillswritten communicationverbal communicationpresentation skillscollaborationproblem-solvingleadershiporganizational skillsstrategic thinkingadaptability
Certifications
BABSequivalent experience