Salesforce

Senior Talent Development Specialist

Salesforce

full-time

Posted on:

Location Type: Remote

Location: California • Illinois • United States

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Salary

💰 $94,000 - $142,300 per year

Job Level

Senior

About the role

  • Own and manage core operational workflows supporting Talent Development programs
  • Manage enrollment, participant tracking, communications, and documentation across multiple initiatives
  • Maintain and update systems related to career paths, learning records, and program tracking
  • Support the documentation, version control, and system updates for leveling guides and career path frameworks
  • Develop and manage communications templates and standardized assets for program launches and updates
  • Ensure operational readiness for program delivery (participant lists, materials, documentation, timelines, meeting rooms and logistics)
  • Maintain clear and organized documentation repositories and process guides
  • Identify opportunities to streamline operational workflows through automation, AI-enabled tools, and process redesign to improve speed, accuracy, and scalability
  • Provide onsite support for in-person learning programs, including setup, logistics coordination, materials preparation, and day-of execution support during delivery
  • Support the project management of Talent Development initiatives using tools such as Asana and Slack
  • Track deliverables, timelines, and dependencies across stakeholders
  • Identify risks, gaps, or delays and proactively escalate or propose solutions
  • Coordinate cross-functional efforts between Talent Development, Ops, and business stakeholders
  • Contribute to continuous improvement of processes, templates, and operational standards
  • Proactively seek ways to reduce manual effort, eliminate redundancies, and increase execution speed while maintaining quality
  • Serve as an operational point of contact for participants and internal stakeholders
  • Track and support ongoing communications and program updates
  • Ensure clarity, professionalism, and consistency across participant touchpoints
  • Support internal help channels, triaging requests and ensuring timely resolution or escalation
  • Gather feedback and operational insights to improve future experiences
  • Maintain accurate participant and program data across systems
  • Pull and analyze reports to track enrollment, completion, and engagement metrics
  • Support measurement processes and dashboard updates
  • Identify trends or operational improvements through data analysis
  • Ensure data accuracy and integrity across tools and documentation
  • Explore AI-driven reporting, summarization, and analytics tools to accelerate insight generation and improve decision support.

Requirements

  • 3+ years of experience in program coordination, operations, talent development/learning, HR, or related field
  • Strong organizational skills with the ability to manage multiple concurrent priorities and thrive in a dynamic, fast-paced, and occasionally ambiguous environment
  • Experience using project management tools and collaboration platforms
  • High attention to detail and strong documentation skills
  • Excellent verbal and written communication skills, particularly for stakeholder and participant-facing communication and materials
  • Comfortable working with data, spreadsheets, AI and reporting tools
  • Strong stakeholder management skills and service-oriented mindset
  • Demonstrated growth mindset and desire to expand into broader Talent Development work.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program coordinationoperationstalent developmentdata analysisreportingdocumentationenrollment trackingprocess redesignautomationmetrics tracking
Soft Skills
organizational skillsattention to detailcommunication skillsstakeholder managementservice-oriented mindsetgrowth mindsetability to manage multiple prioritiesadaptabilityproblem-solvingcollaboration