Salesforce

Services Sales Director

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: New York CityIllinoisNew YorkUnited States

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Salary

💰 $171,200 - $273,000 per year

Job Level

Tech Stack

About the role

  • Lead the pre-sales discovery process, defining customer outcomes and translating them into a viable high-level solution design
  • Develop and articulate comprehensive implementation proposals and Statements of Work (SOWs)
  • Apply proven methodologies and orchestrate subject matter experts to validate the solution's viability
  • Ensure a clean transition to the delivery team
  • Ensure business value is defined and realized by translating executive-level customer objectives into executable implementation plans
  • Partner closely with Account Partners to structure the deal’s financial strategy
  • Act as a trusted advisor to executive-level customers
  • Prescriptively shape large, complex, and transformational engagements
  • Uncover and articulate future opportunities to drive sustained customer value
  • Define and manage the end-to-end engagement scoping process
  • Lead the high-level functional solutioning and scope definition
  • Own the creation of the final Statement of Work
  • Develop detailed, accurate project estimates, staffing plans, and resource mixes
  • Proactively identify, assess, and mitigate engagement risks during the pre-sales cycle
  • Manage a seamless transition from the pre-sales phase to the delivery team
  • Serve as a multiplier, mentoring others and amplifying the team's knowledge

Requirements

  • 10+ years’ experience delivering enterprise-level consulting services
  • 7+ years focused on the Salesforce platform
  • Financial services industry (Banking, Insurance, Wealth) experience preferred
  • 7+ years of deep enterprise-level project or program experience (SaaS preferred)
  • Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs
  • Active involvement in supporting the sale of professional services
  • Experience leading strategic scoping, proposal development, RFP responses, and executive-level presentations
  • Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions
  • Extremely strong written and verbal communication skills
  • Demonstrated ability to influence a group audience and facilitate complex solutioning workshops
  • Excellent analytical, problem-solving, and conflict-resolution skills
  • A delivery-informed mindset with a deep understanding of cloud-based technologies
  • Proficiency in deal architecture and pricing levers
  • Proven ability to lead and mentor cross-functional teams
  • Ability to travel will be required and varies based on client needs.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSaaSsolution designproject estimationresource planningrisk assessmentproposal developmentStatement of Work (SOW) creationmulti-cloud solutionsfinancial strategy
Soft Skills
communicationinfluenceproblem-solvingconflict resolutionmentoringanalytical thinkingcollaborationleadershipcustomer engagementpresentation skills