
Services Sales Director
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Illinois • New York • United States
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Salary
💰 $171,200 - $273,000 per year
Job Level
Tech Stack
About the role
- Lead the pre-sales discovery process, defining customer outcomes and translating them into a viable high-level solution design
- Develop and articulate comprehensive implementation proposals and Statements of Work (SOWs)
- Apply proven methodologies and orchestrate subject matter experts to validate the solution's viability
- Ensure a clean transition to the delivery team
- Ensure business value is defined and realized by translating executive-level customer objectives into executable implementation plans
- Partner closely with Account Partners to structure the deal’s financial strategy
- Act as a trusted advisor to executive-level customers
- Prescriptively shape large, complex, and transformational engagements
- Uncover and articulate future opportunities to drive sustained customer value
- Define and manage the end-to-end engagement scoping process
- Lead the high-level functional solutioning and scope definition
- Own the creation of the final Statement of Work
- Develop detailed, accurate project estimates, staffing plans, and resource mixes
- Proactively identify, assess, and mitigate engagement risks during the pre-sales cycle
- Manage a seamless transition from the pre-sales phase to the delivery team
- Serve as a multiplier, mentoring others and amplifying the team's knowledge
Requirements
- 10+ years’ experience delivering enterprise-level consulting services
- 7+ years focused on the Salesforce platform
- Financial services industry (Banking, Insurance, Wealth) experience preferred
- 7+ years of deep enterprise-level project or program experience (SaaS preferred)
- Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs
- Active involvement in supporting the sale of professional services
- Experience leading strategic scoping, proposal development, RFP responses, and executive-level presentations
- Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions
- Extremely strong written and verbal communication skills
- Demonstrated ability to influence a group audience and facilitate complex solutioning workshops
- Excellent analytical, problem-solving, and conflict-resolution skills
- A delivery-informed mindset with a deep understanding of cloud-based technologies
- Proficiency in deal architecture and pricing levers
- Proven ability to lead and mentor cross-functional teams
- Ability to travel will be required and varies based on client needs.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceSaaSsolution designproject estimationresource planningrisk assessmentproposal developmentStatement of Work (SOW) creationmulti-cloud solutionsfinancial strategy
Soft Skills
communicationinfluenceproblem-solvingconflict resolutionmentoringanalytical thinkingcollaborationleadershipcustomer engagementpresentation skills