
Specialist Solution Engineer, ITSM
Salesforce
full-time
Posted on:
Location Type: Remote
Location: California • Illinois • United States
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Salary
💰 $113,330 - $180,250 per year
Tech Stack
About the role
- A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts.
- This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions.
- Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations.
- This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
Requirements
- B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required
- Knowledge of IT Service Management solutions
- Solid oral, written, presentation, collaboration and interpersonal communication skills
- Ability to work as part of a team to solve technical problems
- Minimum of 4 years of professional pre-sales experience
Benefits
- time off programs
- medical, dental, vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT Service Management
Soft Skills
oral communicationwritten communicationpresentation skillscollaborationinterpersonal communicationteamworkproblem-solving
Certifications
B.S. Computer ScienceB.S. Software EngineeringB.S. MIS