Salesforce

Specialist Solution Engineer, ITSM

Salesforce

full-time

Posted on:

Location Type: Remote

Location: CaliforniaIllinoisUnited States

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Salary

💰 $113,330 - $180,250 per year

Tech Stack

About the role

  • A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts.
  • This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions.
  • Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations.
  • This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.

Requirements

  • B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required
  • Knowledge of IT Service Management solutions
  • Solid oral, written, presentation, collaboration and interpersonal communication skills
  • Ability to work as part of a team to solve technical problems
  • Minimum of 4 years of professional pre-sales experience
Benefits
  • time off programs
  • medical, dental, vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT Service Management
Soft Skills
oral communicationwritten communicationpresentation skillscollaborationinterpersonal communicationteamworkproblem-solving
Certifications
B.S. Computer ScienceB.S. Software EngineeringB.S. MIS