Ensure comprehensive alignment of deliverables across all contributing teams throughout the project and program lifecycle
Facilitate knowledge transfer and onboarding for new program members
Drive prioritization and execution of cross-functional program initiatives
Oversee tracking and management of all program documentation and artifacts
Coordinate and monitor progression and successful delivery of critical program milestones
Lead thorough program retrospectives upon closure and following critical milestones to capture lessons learned and drive continuous improvement
Actively engage with Portfolio Leaders to solicit and provide constructive feedback on Program Management tools, standards, and processes
Provide support to Portfolio Managers in the efficient intake and prioritization of new work
Contribute to Program Increment (PI) Planning (for SAFe-driven engagements) and other strategic work planning initiatives, synthesizing outputs into comprehensive program materials in close collaboration with Engineering and Product roles
Orchestrate and manage interdependencies between projects and programs within designated portfolios

Requirements

Bachelor's degree in Business Administration and/or Information Technology, or equivalent experience
6+ years of experience in a Program or Project Management role
Proficiency in enterprise-level software and collaboration platforms, including G-Suite, Smartsheets, or comparable systems
Exceptional interpersonal skills with superior verbal and written communication abilities
Demonstrated ability to synthesize business and technical requirements to develop robust project plans and estimates
Proven ability to thrive in a dynamic, high-energy, collaborative team environment
Adept at managing multiple priorities concurrently and performing effectively under pressure
Extensive experience in business process optimization pertaining to enterprise software and internal operational workflows
Experience using Salesforce technology
PMP Certification or MSP Certification

Benefits

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Program ManagementProject ManagementBusiness Process OptimizationRequirements SynthesisProject PlanningEstimationSAFeCross-functional CollaborationMilestone TrackingContinuous Improvement

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationCollaborationPrioritizationAdaptabilityPressure ManagementFeedback ProvisionKnowledge TransferTeam Environment

Certifications

PMP CertificationMSP Certification