Ensure high-value customers achieve significant return on their investment with our platform
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables
Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle
Drive adoption of Sales and Service Cloud features with reps, agents, managers, and ops teams
Track usage metrics and develop strong relationships with key stakeholders

Requirements

3+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields
Strong consulting skills and demonstrated ability to drive business value
Demonstrated ability to facilitate discussions, handle objections, and influence C-level conversations
Tableau Desktop Specialist and Data Analyst certifications
Working knowledge of Tableau Desktop, Tableau Cloud/Server, and Tableau Prep
Understanding of data visualization best practices and dashboard design
Familiarity with common data sources (databases, spreadsheets, cloud apps)

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data visualizationdashboard designSaaS platform useusage metrics trackingcustomer accountability

Soft Skills

consulting skillsrelationship buildingfacilitationobjection handlinginfluencing C-level conversations

Certifications

Tableau Desktop SpecialistData Analyst