Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
Identify and evaluate capability gaps for standard product capability or identify creative solutions through customization
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth

Requirements

4+ years proven experience in enterprise consulting
Experience with Salesforce Marketing Cloud Engagement (Email/Mobile) AND one of: Marketing Cloud Personalization OR Marketing Cloud Intelligence OR Marketing Cloud Account Engagement OR similar product
Deep understanding of data modeling, integration architectures, and data governance best practices.
Knowledge of Marketing Cloud Engagement scripting languages (AmpScript, SSJS, GTL, WSProxy)
Experience with system architecture design and integration patterns
Knowledge of Marketing Cloud Engagement Security capabilities and best practices
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Stay up-to-date with emerging marketing, data-related and AI technologies
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.

Benefits

time off programs
medical, dental, vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Marketing Cloud EngagementMarketing Cloud PersonalizationMarketing Cloud IntelligenceMarketing Cloud Account Engagementdata modelingintegration architecturesdata governanceAmpScriptSSJSGTL

Soft Skills

excellent communicationcollaborative teamworkproactive attitudeself-startingrelationship buildinginfluencing stakeholderstranslating technical conceptsmanaging tasks independentlyaligning technology strategycontributing to goals