Partner with Account Success Leadership team members to perform ad-hoc analyses across multiple data sets and tools.
Evaluate ongoing business performance against Targets; identifying areas of growth and opportunity.
Collaborate cross-functionally with the Account Success Operations / Technology team & CSG Business Intelligence team.
Build executive-level presentations for global leadership reviews and support quarterly business reviews.
Support GTM planning process in partnership with the Account Success Strategy & Programs teams and the CSG Business Intelligence team.

Requirements

Strong business acumen and stakeholder management experience.
Self-starter and high degree of motivation to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment.
Proficient with Business Analysis, Data Visualization, as well as the ability to translate sophisticated information into easily consumable insights.
Excellent presentation and executive engagement skills.
Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences to communicate strategy.
Demonstrated success in-fast paced and agile business environments.
Proven track record to structure and transition sophisticated problems to solutions.
Customer Success Strategy Experience or 8+ years of professional experience, ideally in consulting or sales strategy/business operations roles.
Solid understanding of Salesforce product & applications, Tableau, Snowflake, SQL and Data Cloud.

Benefits

time off programs
medical, dental, vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business AnalysisData VisualizationSQLTableauSnowflakeSalesforceData Cloud

Soft Skills

business acumenstakeholder managementpresentation skillsexecutive engagementwritten communicationverbal communicationproblem-solvingcollaborationmotivationagility