Architect Customer-centric identity graphs : Design and implement views of user and customer-level insights
Lead Data Development: Oversee the creation of the metrics and pipelines necessary for developing a critical suite of highly available metrics.
Team Leadership : Lead, mentor, and manage a high-performing team of engineers, fostering technical excellence and career growth.
Strategic Roadmap: In partnership with product managers, define the technical vision for customer data graphs, aligning product strategy with emerging technologies and technical feasibility.
Operational Excellence: Establish rigorous standards for data quality, latency, and on-time delivery to build trust in product.
Cross-Functional Collaboration: Partner with Decision scientists, Data Scientists, Product Managers, and other engineering leaders to translate complex business needs into scalable technical solutions.
Automation and Integration: Develop event-driven architecture to ensure lowest latency is available, and automate pipelines for data delivery

Requirements

Bachelor’s or Master’s degree in Computer Science, AI, or a related field.
10+ years in engineering, with a significant focus on search technology, vector databases, data engineering, and AI/ML infrastructure.
Deep expertise in Search Indices (e.g., Pinecone, Milvus, Redis).
Experience with Workflow Orchestration tools like Airflow or dbt.
Strong programming skills in Python, Java, or Scala, and experience with data frameworks like Spark and Pandas/Polars.
Hands-on experience with Cloud Platforms (AWS, Azure) and modern data warehousing (BigQuery, Redshift, Data Cloud).
Hands-on experience with the Salesforce ecosystem (Data360, Agentforce, Service Cloud, etc.).
Understanding of Customer Identity Resolution, one to many metric reconciliation, and low latency data streams.
Exceptional ability to communicate complex technical concepts (graph databases or event-driven architecture) to non-technical stakeholders.
Proven experience managing engineering teams in a fast-paced, enterprise environment.

Benefits

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonJavaScalaSparkPandasPolarsSearch IndicesWorkflow OrchestrationCloud PlatformsCustomer Identity Resolution

Soft Skills

team leadershipmentoringcross-functional collaborationcommunicationoperational excellencestrategic visiontechnical excellenceproblem-solvingcareer growth facilitationtrust building