Manager, Legal Operations
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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Tech Stack
About the role
- Define and implement practical AI and Salesforce platform configuration solutions, and/or partner with IT to drive the implementation of more complex systems enhancements.
- Provide ongoing technical and operational support for LCA owned and managed technology, and/or partner with IT to support technology used by LCA
- Analyze and document as-is business processes and tools
- In partnership with business teams, drive design and documentation of to-be processes and business/system requirements.
- Lead business transformation initiatives using AI technologies to automate workflows, enhance decision-making, and optimize legal operations.
- Leverage data to drive insightful analysis that helps us best execute Legal & Corporate Affairs objectives and/or optimize our operations.
Requirements
- Experience in business analysis and process design (required)
- Proven Salesforce Platform hands-on configuration experience and associated certifications (preferred)
- Experience using AI tools for personal productivity and workflow automation, with understanding of AI capabilities and limitations (required)
- Experience implementing AI solutions and technologies in business environments (preferred)
- Demonstrated experience in data analysis, including proficiency with associated tools, including Salesforce Reports and Dashboards and Tableau (preferred)
- Experience working with legal and compliance stakeholders or in legal and compliance environments (preferred)
- Must be organized and possess a high level of understanding of data structures, confidentiality and data protection.
- Self-starter, results oriented, entrepreneurial style
- Hands-on Project Management experience
- Outstanding oral and written communication skills; able to communicate and effectively influence outcome at all level of the organization
- Ability to deal with conflicts in a cross functional environment.
- Ability to use personal influence to build positive working relationships with subject matter experts
- 5+ years of total work experience in related areas
Benefits
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
- generous parental leave
- adoption assistance
- fertility benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisprocess designSalesforce Platform configurationAI toolsworkflow automationdata analysisSalesforce ReportsSalesforce DashboardsTableauAI solutions implementation
Soft skills
organizedresults orientedentrepreneurialproject managementoral communicationwritten communicationconflict resolutioninfluencerelationship buildingself-starter
Certifications
Salesforce certification