Senior Success Guide – Marketing Cloud
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Washington • United States
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Salary
💰 $65,900 - $148,100 per year
Job Level
Tech Stack
About the role
- Provide prescriptive recommendations, best practices, and technical advice for improving adoption
- Deliver 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements
- Become an expert in Marketing Cloud and related products
- Help customers consistently achieve their business outcomes
- Generate positive feedback from customers, internal teams and leadership
- Show continued professional growth and development
Requirements
- 4+ yrs relevant experience (Marketing Cloud Account Engagement)
- Certifications: Salesforce Administrator and Salesforce Certified Marketing Cloud Account Engagement Specialist
- Proven ability to quickly learn new technologies
- Consultative and customer-focused approach and engagement style
- Ability to navigate, escalate, and lead efforts on complex customer requests
- Demonstrated ability to communicate, present and influence credibly and effectively with a variety of audiences (from developers to C-Suite)
- Ability to prioritize, multi-task, collaborate with team members and perform effectively under pressure
- Degree or equivalent relevant experience required.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Marketing CloudSalesforce AdministratorSalesforce Certified Marketing Cloud Account Engagement Specialist
Soft skills
consultative approachcustomer-focused engagementcommunicationpresentationinfluenceprioritizationmulti-taskingcollaborationperformance under pressure
Certifications
Salesforce AdministratorSalesforce Certified Marketing Cloud Account Engagement Specialist