Product Management Director – Responsible AI
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $211,500 - $351,800 per year
Job Level
Senior
About the role
- Define, prioritize, and deliver the Responsible AI platform capabilities necessary to assure the next generation of Agentforce products.
- Own the roadmap and delivery of platformic Responsible AI capabilities and the supporting AI models that make Agentforce safe and responsible by default.
- Define the product strategy for Responsible AI classifiers/detectors and other assurance capabilities.
- Work to define and deliver automated Responsible AI testing capabilities, enabling customers to create custom evaluations and tests for agentic use cases across trust and safety metrics, including red teaming and scaled evaluation capabilities.
- Deliver customer-facing Responsible AI monitoring, observability, and transparency tools.
- Partner with the Agentforce Platform and Trust Layer teams to deliver innovative Responsible AI capabilities embedded in Agentforce’s existing trust, safety, testing, monitoring, and observability features.
- Identify emerging risks associated with advanced AI systems, including multimodal and multi-agent architectures.
- Proactively design and deliver platform-level mitigations for complex, emergent harms that threaten user trust, such as sycophancy, emotional manipulation, anthropomorphism, paternalism, collusion, and other novel failure modes.
- Partner with research, engineering, and policy teams to ensure Agentforce evolves in step with advances in model capability and deployment patterns.
- Serve as a critical bridge between product strategy and technical execution, partnering closely with product, science, and engineering teams.
- Learn from/with Salesforce customers to understand generative AI use cases and responsible AI practices, translating real-world pain points into scalable platform features.
- Balance innovation, risk, and delivery in a fast-paced environment where trust and reliability are first-order product requirements.
Requirements
- Proven experience as a Product Manager, with a focus on AI/ML platforms, LLMs, or Responsible AI.
- Strong technical acumen with the ability to dive deep into complex systems like the Agentforce platform.
- Deep familiarity with Responsible AI (RAI) concepts, governance, and assurance processes.
- Ability to thrive in an ambiguous and fast-paced environment and manage high-stakes, large-scale programs that span cross-functional teams.
- Experience with a product development life cycle that includes close collaboration with technical and science teams.
- Demonstrated ability to manage complex, multi-stakeholder projects and build alignment across technical and non-technical groups.
- Willing to question the status quo thoughtfully to enhance team productivity, effectiveness, and culture, while maintaining positive relationships.
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI platformsmachine learningResponsible AIautomated testingproduct strategyrisk managementevaluation capabilitiesmonitoring toolsobservabilitycross-functional collaboration
Soft skills
technical acumenproject managementadaptabilitystakeholder alignmentcritical thinkingcommunicationteam productivityrelationship managementinnovationproblem-solving