Director, Signature Success Solution Engineer – Public Sector / Missionforce
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Maryland, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $177,520 - $237,370 per year
Job Level
Lead
Tech Stack
CloudTableau
About the role
- Serve as a subject matter expert and strategist across Salesforce clouds, ensuring Signature Success inclusion in select sales opportunities and renewals
- Drive Signature Success revenue growth by partnering with sales teams to position and sell Signature Success plans
- Evangelize Signature Success plans both internally and externally
- Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management
- Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments
- Provide product feedback to Offer Management based upon active field sales engagement
Requirements
- Degree or equivalent relevant experience required
- 3+ years experience in Technical Sales, Presales/Solution Consulting, Professional Services, or Technical Support
- Essential Salesforce product knowledge inclusive of Salesforce CRM, Government Cloud, MuleSoft, Data 360, Tableau or Agentforce
- Proven background in technical sales, presales/solution consulting, professional services, or technical support
- Ability to prioritize, multi-task, and perform effectively under pressure
- Great attention to detail, with strong analytical and problem-solving skills
- Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment
- Deep understanding of customer success principles, solutioning approaches, and considerations
- Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
- Ability to negotiate and close deals, understanding customer needs and aligning them with the Signature offering
- Ability to travel up to 25%
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce CRMGovernment CloudMuleSoftData 360TableauAgentforceTechnical SalesPresales ConsultingProfessional ServicesTechnical Support
Soft skills
collaborative work styleconsultative work styleability to prioritizemulti-taskingattention to detailanalytical skillsproblem-solving skillsability to thrive under pressurenegotiation skillsexecutive-level buy-in