Salesforce

Senior Program Management Lead

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • California, Washington • 🇺🇸 United States

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Salary

💰 $162,600 - $223,700 per year

Job Level

Senior

About the role

  • Lead end-to-end planning, execution, and delivery of complex, cross-functional technology programs that enable Salesforce Product Engineering initiatives.
  • Partner with Salesforce Product Engineering teams to define program vision, strategy, and success metrics aligned with business goals.
  • Champion continuous improvement by identifying opportunities to optimize technology processes, workflows, and tools.
  • Translate Salesforce Product Engineering goals and use cases into detailed technical and functional requirements for data, AI, and technology solutions.
  • Drive cross-functional alignment by facilitating communication, decision-making, and accountability among executives and technical leaders.
  • Cultivate deep, positive, and influential relationships with senior business leaders and technical teams across organizational boundaries, effectively prioritizing, unblocking, and removing systemic cross-team impediments at scale.
  • Define, track, and communicate key Program KPIs, providing transparent reporting that measures progress against strategic business outcomes.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Marketing, Business, or a related field.
  • 10+ years of Program Management experience in a highly matrixed environment.
  • Demonstrated success in leading complex, cross-functional programs that deliver scalable technology, data, or AI-driven solutions, and driving programs from concept through delivery.
  • Exceptional communication, stakeholder management, and executive influencing skills across technical and non-technical audiences.
  • Strong understanding of Salesforce products and how they integrate to offer comprehensive solutions to our prospects and customers.
  • Proven experience working with global teams across multiple cultures, time zones, departments, and functions.
  • Ability to establish credibility and rapport with senior executives, technical, and non-technical team members.
  • Ability to anticipate problems, develop mitigation plans, and effectively escalate gaps to leaders.
  • Flexibility and agility in shifting direction quickly as priorities change.
  • Strong problem-solving skills, process-driven mindset, and resourcefulness.
  • Analytical thinker willing to make cross-functional decisions in a fast-paced, dynamic environment.
  • Self-starter; willing to dig in and get the job done with minimal guidance.
  • Embody Salesforce's core values of Trust, Customer Success, Innovation, Equality, and Sustainability.
  • Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP), Professional Scrum Certifications (PSM) or Scaled Agile Framework (SAFe) Scrum Master (SSM) (preferred).
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Program ManagementData SolutionsAI SolutionsTechnical RequirementsFunctional RequirementsKPI TrackingProcess OptimizationCross-Functional Program DeliveryScalable Technology SolutionsStakeholder Management
Soft skills
CommunicationExecutive InfluencingRelationship BuildingProblem-SolvingAnalytical ThinkingFlexibilityAgilityResourcefulnessSelf-StarterDecision-Making
Certifications
Certified ScrumMaster (CSM)PMI Agile Certified Practitioner (PMI-ACP)Professional Scrum Certifications (PSM)Scaled Agile Framework (SAFe) Scrum Master (SSM)