Salesforce

Director, Workforce Innovation

Salesforce

full-time

Posted on:

Location Type: Office

Location: Austin • Illinois, Texas, Washington • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $161,500 - $257,600 per year

Job Level

Lead

About the role

  • Pioneer research-driven work models by leading and conducting research on how AI and emerging technologies can augment human work, and translating findings into evidence-based frameworks for job design and organizational structure.
  • Apply HCI and cognitive science principles to design intuitive, effective human-AI collaboration workflows that support usability, trust, and adoption.
  • Partner with senior leaders to help shape the future of work at Salesforce, translating business strategy into actionable workforce transformation initiatives.
  • Drive enterprise-wide transformation by supporting a culture of learning, adaptability, and innovation as the organization evolves how work is defined, performed, and managed.
  • Develop scalable frameworks for job redesign and augmentation that enable business growth while supporting employee development and career progression.
  • Influence and educate stakeholders by clearly communicating research insights and strategic recommendations to a wide range of audiences, including technical and non-technical partners.
  • Balance agility and focus by managing multiple priorities and adapting quickly as business needs evolve.

Requirements

  • Doctorate (Ph.D.) in a relevant field such as Organizational Psychology, Human-Computer Interaction, Industrial-Organizational Psychology, or a related discipline with a focus on technology and the future of work.
  • 10+ years of experience in organizational design, workforce strategy, or applied research roles, including at least 5 years in a leadership capacity driving large-scale change within a corporate environment.
  • Demonstrated research expertise, including a strong publication record or hands-on application of qualitative and quantitative research methods to address complex business challenges.
  • Deep understanding of Human-Computer Interaction (HCI) principles and their application to designing effective human-machine systems.
  • Strong business acumen, with the ability to connect research insights to measurable business outcomes and key performance indicators.
  • Proven leadership and communication skills, with experience influencing senior leaders and collaborating across diverse, cross-functional teams.
  • Experience leading organizational transformation efforts and integrating emerging technologies, particularly AI, into work processes.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Human-Computer Interaction (HCI)organizational designworkforce strategyqualitative research methodsquantitative research methodsjob redesignAI integrationevidence-based frameworksscalable frameworksbusiness strategy
Soft skills
leadershipcommunicationinfluencingcollaborationadaptabilityinnovationstrategic thinkingprioritizationusability focustrust building
Certifications
Doctorate (Ph.D.)