Lead Network Engineer

Salesforce

full-time

Posted on: 8/13/2025

Origin: • 🇺🇸 United States • California

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💰 $201,573 - $276,100 per year

Senior

AnsibleCloudPythonSFDCSwitchingTCP/IPTerraform

About the role

Ensure all network issues are resolved in a timely manner, with minimal impact on customers.\n
Perform high-level diagnosing and analysis to resolve the root cause of network outages and implement workarounds and/or permanent solutions.\n
Isolate hardware and software problems on network devices and work with vendors to resolve issues.\n
Perform break/fix services like RMAs, routing changes/traffic engineering, DDoS mitigation, etc.\n
Perform proactive network maintenance, such as code upgrades, hardware refreshes, config updates, peering/transit turnups, and cleanup/decoms.\n
Collaborate closely with engineering teams to identify ways in which we can proactively improve the stability of the network and decrease potential for future outages to occur.\n
Provide third-line customer support and technical expertise for network-related issues.\n
Drive service ownership for the Network Cloud; assist in efforts to streamline problem and change management processes, improve alerting and incident handling, and increase automation.

Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline.\n
five (5) years of experience in the job offered or in any occupation in related field.\n
A related technical degree required (Computer Science, Engineering (any field)).\n
Special Skill Requirements: (1) Routing, Switching, and Network Security; (2) Network Automation using Ansible and Python; (3) Terraform infrastructure as code; (4) Network DevOps; (5) Packet Capture and Analysis using Wireshark; and (6) TCP/IP.\n
Any suitable combination of education, training and/or experience is acceptable.\n
Telecommuting is an option. Some travel to Salesforce offices may be required.