Salesforce

Strategic Program Senior Manager/Director

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $155,400 - $257,600 per year

Job Level

Senior

About the role

  • Design the foundational strategy and develop clear, defensible points of view (POVs) for high-priority executive initiatives, framing the problem, defining success criteria, and charting the long-term path for global execution.
  • Own the end-to-end design, planning, and execution management of complex, multi-year strategic programs focused on operational transformation and critical GTM enablement for the global sales organization.
  • Serve as a trusted strategic partner to Leaders across functional groups.
  • Design, lead, and execute robust change management strategies necessary for the successful adoption of new operating models and strategic capabilities across the global organization.
  • Translate executive-level strategies and complex program details into clear, compelling narratives and presentations suitable for senior internal audiences, driving clarity and commitment across teams.
  • Implement and manage the governance framework for your program portfolio, leveraging data and analytics to track key metrics, measure tangible business impact, and continuously optimize program effectiveness.

Requirements

  • 8+ years of experience in strategy consulting, business transformation, or leading a highly strategic Program Management Office (PMO) in a global setting.
  • Proven track record of independently designing, managing, and delivering complex, enterprise-level strategic programs with a global scope.
  • Significant experience with GTM functions and sales enablement, demonstrating an understanding of how capability and readiness programs translate into sales performance.
  • Exceptional Strategic Thinking and Structured Problem Solving: The ability to take a highly ambiguous, high-level business challenge and structure it into a clear, actionable program roadmap.
  • Strong Senior-Level Communication and Influencing Skills: Ability to effectively manage and influence senior leaders distilling complex topics into clear decision points and compelling rationales.
  • Bias for Action and Execution Focus: Proven ability to thrive in ambiguity, take initiative, and move with urgency from strategy definition to precise, high-quality execution.
  • Data and Impact Measurement: Experience setting up program KPIs, establishing governance, and presenting the measurable Return on Investment (ROI) and business impact of strategic initiatives.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementstrategic planningchange managementdata analyticsimpact measurementgovernance frameworkGTM enablementsales performanceprogram KPIsbusiness transformation
Soft skills
strategic thinkingstructured problem solvingsenior-level communicationinfluencing skillsbias for actionexecution focusclarity in communicationstakeholder managementinitiativeadaptability