Security Engineer

• As the adoption of Salesforce for critical applications in the enterprise accelerates, so does the requirement for our prospects and customers to learn more about how we keep their data secure.
• The Trust & Security Advisor will be the interface between Salesforce Security and our customers and prospects to ensure they are successful with their own internal compliance and vendor-management efforts related to Salesforce.
• Salesforce security and compliance expert for customers and prospects
• Strategic Security Partnership: Deeply understand the business context and strategic challenges related to our core security services to ensure alignment and effective problem-solving.
• Customer Assurance and Trust: Serve as a primary security expert for the field, actively supporting sales and pre-sales teams by managing and providing expert responses to customer risk and security questionnaires and inquiries.
• Executive Trust Building: Build and maintain critical customer trust by managing and hosting in-person security meetings and discussions with customers and prospects, often at an executive level.
• Salesforce Security Story Leadership: Act as the Subject Matter Expert (SME) for the Salesforce Trust story, proficiently articulating and defending our posture across security, architecture, reliability, performance, privacy, and compliance in customer-facing conversations.
• Cross-Functional Security Advocacy: Liaise with Product Management and internal security teams to ensure the latest security features and capabilities are accurately and compellingly represented in all customer-facing documentation and responses.
• Vulnerability Management Oversight: Review, analyze, and interpret security findings from customer-conducted penetration test reports, collaborating with internal teams to oversee and track timely remediation efforts.
• Contractual & Compliance Consultation: Collaborate closely with Legal, Privacy, and other teams to advise on and address customer-specific contractual security and compliance requirements.
• Field Enablement & Positioning: Develop and drive consistent security and compliance enablement for field sales, services, and partner teams, ensuring they are equipped with the latest positioning, messaging, and best practices.
• Product Roadmap Influence: Gather and consolidate strategic customer security and compliance requests, acting as a key liaison to influence the security product roadmap by communicating requirements to Product Management and Engineering teams.
• Security Content Development: Provide input and assist in the development of high-quality compliance documentation and security collateral, including white papers, standard questionnaires, and security best practice guides.
• Service Expertise Development: Develop and maintain SME capabilities for selected Salesforce services, actively collaborating with product teams and global experts to stay updated on the latest security developments and features.

Senior Manager – Security and Compliance

Assistant Director – Global Security

Security ASA