Program Manager

• Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts.
• Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization
• Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs.
• Maintain the program delivery roadmap and alignment of outcomes along with required investments to long-range plans (LRP) and annual operating plans.
• Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution.
• In partnership with Business Owners ensure corporate controls (e.g., SOX, Security), process and policy related changes are adequately decisioned, documented, and validated for operational readiness.
• Defining and tracking key performance indicators (KPIs) to measure program success and health.
• Support creation of the business case/ROI aligned with the required data driven metrics for objectively measuring outcome attainment.
• Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors.

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