Account Manager

• Lead, mentor, and scale a team of Partner Account Managers (PAMs) ensuring the team consistently exceeds revenue and platform adoption targets
• Develop and execute the comprehensive strategy for platform partner engagement, maximizing annual recurring revenue from the installed partner base and driving net-new Partner revenue growth
• Act as the C-level evangelist and thought leader, engaging partners’ executive leadership (CEOs, CTOs, Chief Product Officers) to champion and commit resources to building high-value, agentic applications on the Salesforce Agentforce 360 Platform
• Direct the PAM team in identifying and developing innovative use cases and solution accelerators that leverage Agentforce AI and GenAI capabilities, turning partner innovation into scalable market offerings
• Oversee pipeline generation, accurate forecasting, quarterly business reviews, and partner health metrics (product utilization, development velocity, revenue contribution) across the region
• Collaborate closely with Salesforce Sales Leadership, Product Management, Partner Marketing, and Solution Engineering teams to ensure partner strategy aligns with global corporate goals and market demand
• Lead complex, multi-year platform agreements and be responsible for the governance and compliance of partners operating within the Salesforce Partner Program

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