Attorney

• Serve as the point of contact for our global eBilling and Matter Management platform, including user support, system and process optimization, data maintenance, and vendor onboarding/offboarding.
• Oversee the entire electronic invoice lifecycle.
• Maintain billing guidelines and validation rules to ensure outside counsel invoices comply with Salesforce policies.
• Generate advanced reports and dashboards (using tools like Tableau or CRM Analytics) on legal spend, budget variance, billing compliance, and key performance indicators (KPIs) to identify cost-saving opportunities and inform financial forecasting.
• Identify gaps and inefficiencies related to matter lifecycle management, vendor onboarding, billing, and reporting, leveraging the Salesforce platform and other legal technology.
• Serve as the main point of contact for internal Legal teams, Finance/Accounts Payable, and external law firm billing personnel to troubleshoot issues, provide system training, and communicate billing policy updates.
• Partner with the Sr. Manager and Finance team on accruals, reconciliation, and payment processing, ensuring accurate month-end and quarter-end close activities.
• Manage the operational lifecycle for external vendors, including the end-to-end process for law firm onboarding, vendor maintenance, and supporting the execution of outside counsel engagement agreements.
• Support and manage the execution of matter-level Request for Proposals (RFPs) and competitive bidding processes for outside counsel engagements, analyzing proposals and spend estimates to drive favorable economic and service outcomes.

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