Salesforce

Manager, MuleSoft Global Enablement Programs

Salesforce

full-time

Posted on:

Location Type: Hybrid

Location: New York City • California, Illinois, New York • 🇺🇸 United States

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Salary

💰 $138,800 - $190,900 per year

Job Level

Mid-LevelSenior

About the role

  • Own the end-to-end lifecycle of enablement programs, from strategic design to execution.
  • Ensure all programs are globally scalable, standardized, and drive consistency for all sales roles (AEs, BDRs, SEs, etc.).
  • Design and build a portfolio of reusable, standardized enablement content (e.g., training courses, playbooks, job aids) that increases the efficiency and impact of the entire Enablement team.
  • Take a modern, blended learning approach that includes classroom, webinar, self-study, and AI-powered tools to effectively scale programs globally.
  • Act as a change management expert for key initiatives, ensuring new processes and tools are adopted effectively by the field to achieve desired business outcomes.
  • Serve as a key liaison and build trusted relationships with cross-functional partners and business leaders in sales, strategy, programs, operations, etc.
  • Actively deliver and facilitate engaging training sessions to the global sales team through various channels, including facilitating virtual webinars, live workshops, and weekly update calls.
  • Present complex program strategies, updates, and results in a clear and compelling manner to senior leadership, including C-level executives and their direct reports.
  • Establish key performance indicators (KPIs) to track the success and impact of enablement programs, reporting on results and iterating for continuous improvement.

Requirements

  • 5-10+ years of experience in program management, sales enablement, business operations, or a related field within a fast-paced technology environment.
  • Strong sales acumen with a deep understanding of the sales process, field challenges, and what motivates a sales organization.
  • Direct experience in a sales or sales-facing role is highly preferred.
  • Proven ability to manage complex programs with multiple stakeholders, ensuring clear communication, alignment, and influence at all levels of the organization, from individual contributors to executives.
  • Outstanding presentation and facilitation skills, with the ability to distill complex information into clear, concise, and actionable messages for large audiences.
  • Proven ability to lead complex projects with a high degree of ownership, navigating ambiguity and evolving requirements to deliver on-time results.
  • Strong business acumen and problem-solving skills, with a strategic, results-oriented mindset.
  • Demonstrated ability to thrive in a fast-paced environment, adapting quickly to changing priorities and operating with a high sense of urgency.
Benefits
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementsales enablementbusiness operationstraining coursesplaybooksjob aidskey performance indicatorschange managementproject managementstrategic design
Soft skills
sales acumenpresentation skillsfacilitation skillscommunicationrelationship buildingproblem-solvingadaptabilityownershipstrategic mindsetresults-oriented
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