Salesforce

Director, Employee Relations

Salesforce

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇸🇬 Singapore

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Job Level

Lead

About the role

  • Conduct ER investigations to include gathering and analysing facts, applying relevant laws, policies, and past practice to reach conclusions and recommend management action
  • Collaborate with HRBPs, internal Employment Legal, HR partners, and Employee Success Shared Services organisations to review and implement workforce change or reduction strategy plans
  • Deliver warnings and disciplinary actions on all scales when required
  • Maintain required documentation including intake and investigative notes, supporting documents, and final reports
  • Track, report, and analyse case trends utilizing internal Case Management Systems and present these to local Senior leaders on a quarterly basis

Requirements

  • Must have demonstrated ability to conduct thorough ER investigations based on data
  • Extensive HR experience with significant Employee Relations expertise, including dedicated ER work at a senior manager level or above
  • Business level English language ability including reading, writing, listening and speaking
  • Prior HR experience supporting ASEAN locations, in particular Indonesia, Thailand, Philippines &/or China
  • Understanding of key principles of performance management and demonstrated ability in guiding and coaching managers through a range of ER issues
  • Strong stakeholder management skills and ability to handle escalations
  • Demonstrated ability to navigate successfully within ambiguity, multiple priorities, and a constantly changing environment
  • Ability to operate/advise in the "grey" areas
  • Comfortable dealing with conflict resolution
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ER investigationsdata analysisperformance managementcase management systems
Soft skills
stakeholder managementconflict resolutioncoachingnavigating ambiguityhandling escalations
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