Farmer – Post-Sales & Customer Relationship

Sales Leaders Group

Farmer role for upselling and creating opportunities at Base Viral, a marketing and sales company. Focused on client relationship management and ensuring customer satisfaction in a remote environment.

Posted 7/1/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building strategic relationships and identifying upsell opportunities to enhance customer satisfaction and retention. Proficient in managing multiple projects while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Sales Target AchievementStrategic Relationship BuildingProcess ImprovementProject ManagementCustomer Retention

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Proactive Problem SolvingOrganizational Skills

Industry Keywords

Renewal SalesCustomer SuccessPerformance OptimizationUpsell OpportunitiesClient Relationship Management

About the role

Key responsibilities & impact

Meet your sales targets.
The focus will be on creating upsell opportunities by identifying solutions and products that add value for customers.
Renewal sales: work together with the squad to develop renewal and expansion plans, ensuring a healthy renewal rate and increasing LTV.
Build and maintain close relationships with the customer base, ensuring ongoing satisfaction and efficiently resolving any requests or issues.
Actively participate in routine performance optimization calls for the Referral Program with all clients in your portfolio;
Update the consultancy's internal controls with results generated by clients;
Collaborate with onboarding, customer success, and technical support teams to maximize retention.

Requirements

What you’ll need

Expert at building and strengthening strategic relationships;
Proactive in identifying opportunities to improve processes and strategies;
Organized to manage multiple projects and concurrent demands.

Benefits

Comp & perks

Competitive fixed base salary
Contracted under a PJ (independent contractor) model
100% remote work model
Opportunities for learning, challenge, mentoring, and significant personal and professional growth!