Senior RevOps Analyst, CRM

Saipos | Sistema para Restaurante

Analista de Revops Senior at Saipos integrating RevOps & Strategy team with expertise in API and Python automations. Working on CRM integrations and data management responsibilities.

Posted 6/2/2026full-timeSão Leopoldo • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

CloudJavaScriptNode.jsPythonSQL

About the role

Key responsibilities & impact

Design, build and maintain integrations and automations across the customer journey, connecting HubSpot with internal and third-party system APIs using Workflows with Custom Code (Node.js/Python), REST APIs, webhooks and object associations;
Evolve the CRM structure (objects, properties and associations), optimize forms and assets; work with CMS/HubL concepts in HubSpot;
Orchestrate complex automations and flows using tools such as Zapier (Platform UI/CLI), n8n (self-hosted) and/or Workato (recipes/API recipes), ensuring OAuth 2.0 authentication and resilience via webhooks;
Develop and operate messaging bots and integrations, such as Blip and the WhatsApp Cloud API, including webhook setup and message template configuration;
Ensure observability and reliability of integrations by implementing logs, metrics and traces, defining SLOs/SLIs and conducting blameless postmortems;
Create and maintain up-to-date runbooks and alerts, ensuring traceability and rapid incident response;
Collaborate in Git repositories, performing code reviews and pull requests within CI/CD pipelines;
Ensure governance and security of tools by applying least-privilege principles, secrets management and access controls;
Produce clear technical documentation and well-structured PRs, maintaining a collaborative, inclusive and best-practices-oriented approach.

Requirements

What you’ll need

4+ years of experience in the field;
Bachelor's degree in information systems or a related field;
Hands-on development experience primarily in Python for building and maintaining automations, API integrations and data manipulation;
Strong experience building, maintaining and orchestrating system integrations, including REST APIs, webhooks, OAuth 2.0 (Authorization Code / Client Credentials) and Workflows with Custom Code (Node.js/Python);
Experience with CRM and messaging platforms (such as HubSpot, Blip or the WhatsApp Cloud API) and custom integrations;
SQL experience and analytical skills to build reports, interpret data and translate it into business metrics;
Familiarity with Git best practices, CI/CD, trunk-based development and Semantic Versioning to ensure traceability and delivery quality;
Experience defining and monitoring SLOs/SLIs, using runbooks, tracking metrics and conducting blameless postmortems;
Ability to write clear technical documentation, create well-structured PRs and work collaboratively and inclusively in multidisciplinary teams;

Benefits

Comp & perks

Contractor (PJ) arrangement with 30 days paid time off
Health insurance with 100% of the monthly premium paid by the company (for PJ after 6 months)
Dental plan (for PJ after 6 months)
Life insurance
Full equipment kit
Home office allowance - R$180.00/month
Day off during your birthday month
Gympass discount
No dress code — be yourself!
Extended maternity and paternity leave

ATS Keywords

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Hard Skills & Tools

PythonNode.jsREST APIswebhooksOAuth 2.0SQLGitCI/CDCRMdata manipulation

Soft Skills

collaborationcommunicationanalytical skillstechnical documentationinclusive approachincident responsecode reviewsbest practicesorganizational skillsproblem-solving