Senior Growth Supervisor

Saipos | Sistema para Restaurante

Supervisor(a) de Growth Sênior at Saipos managing Growth squad in SaaS company. Leading initiatives in RevOps and collaboration with multiple departments.

Posted 6/2/2026full-timeSão Leopoldo • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead the Growth squad for RevOps (Direct Sales and Partner Sales), ensuring delivery of quarterly objectives aligned with Saipos' commercial goals;
Meet with leadership from Marketing, SDR, Sales, IS and CS to discuss and propose targets, capacity, sales cycle, ramp-up, lead distribution, inter-team SLAs and funnel design — always data-driven;
Monitor and analyze the end-to-end funnel, identifying bottlenecks by channel (inbound, outbound, paid, social, partnerships), tracking stage-by-stage conversions (CR1, CR2, CR3, CR4) and critical SaaS metrics, and presenting analytical insights to executive forums and weekly business reviews;
Support the definition and review of ICP, qualification criteria (Lead/MQL/SAL/SQL/Win) and playbooks together with Marketing and Sales, collaborating with the Enablement team to address — via training and materials — performance gaps observed in funnel metrics (drop in a specific CR, slow ramp-up, low process adoption, etc.);
Lead the full people management cycle: 1:1s, Individual Development Plans (PDIs), continuous feedback, performance review cycles and the team's technical and behavioral development;
Build, prioritize and track the squad roadmap in planning rituals (Planning/Sprint), conduct blameless postmortems and retrospectives to maintain a steady cadence of continuous improvement, and orchestrate deliveries involving multiple verticals (CRM, automation, BI and data instrumentation);
Propose, execute and monitor changes to processes, policies and tools that impact the Growth operation — including post-implementation impact analysis — and ensure the quality and governance of artifacts produced by the squad (dashboards, automations, integrations, playbooks and enablement materials);
Act technically in parallel to management when necessary, getting hands-on on critical roadmap items — funnel modeling, cohort validation, design of cross-area business rules, review of data instrumentation.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Engineering, Marketing, Economics, Information Systems or related fields;
Previous experience in a formal leadership role (supervision, coordination or tech lead with people management), including conducting 1:1s, performance cycles, structured feedback and Individual Development Plans (PDIs);
Solid experience in RevOps, Sales Ops, Marketing Ops or related areas at SaaS companies, with practical mastery of the end-to-end funnel;
Strong command of funnel and SaaS metrics: MQL, SAL, SQL, sales cycle, no-show rate, ICP, win rate, CAC, payback, LTV, ARPU, MRR/ARR, churn (logo and revenue);
Practical understanding of acquisition channel dynamics: inbound, outbound, paid, social, partnerships and channel sales;
Practical knowledge of CRM (preferably HubSpot), including familiarity with objects, properties, workflows, lifecycle stages and platform governance;
Strong analytical capability — data reading using SQL, handling BI tools (Looker, Metabase or similar) and building executive narratives from numbers;
Strategic prioritization mindset: experience with prioritization frameworks and planning rituals (OKRs, planning, sprints);
Proven ability to communicate with senior leadership, including defending positions with data, proposing targets/resources and producing clear documentation;
Maturity to autonomously lead multidisciplinary teams with sensitivity to people development.

Benefits

Comp & perks

Contract (PJ) with 30 days paid leave
Health insurance with monthly premium 100% paid by the company (for PJ contractors after 6 months)
Dental plan (for PJ contractors after 6 months)
Life insurance
Full equipment kit
Home office allowance - R$180.00/month
Day off during your birthday month
Discount on Gympass
No dress code — be yourself!
Extended maternity and paternity leave

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Hard Skills & Tools

RevOpsSales OpsMarketing OpsSaaS metricsMQLSALSQLCRMSQL (data reading)BI tools

Soft Skills

leadershipcommunicationanalytical capabilitystrategic prioritizationpeople managementcollaborationcontinuous improvementfeedbackperformance managementsensitivity to people development