Revenue Operations

• Design, build and maintain integrations and automations across the customer journey, connecting HubSpot with internal and third‑party system APIs using Workflows with Custom Code (Node.js/Python), REST APIs, webhooks and object associations;
• Evolve the CRM structure (objects, properties and associations), and optimize forms and assets; work with HubSpot CMS/HubL concepts;
• Orchestrate complex automations and flows using tools such as Zapier (Platform UI/CLI), n8n (self‑hosted) and/or Workato (recipes/API recipes), ensuring OAuth 2.0 authentication and resilience via webhooks;
• Develop and operate messaging bots and integrations such as Blip and WhatsApp Cloud API, including webhook configuration and message templates;
• Ensure observability and reliability of integrations by implementing logs, metrics and traces, defining SLOs/SLIs and conducting blameless postmortems;
• Create and maintain up‑to‑date runbooks and alerts, ensuring traceability and fast incident response;
• Collaborate in Git repositories, conducting code reviews and pull requests within CI/CD pipelines;
• Ensure governance and security of tools by applying least‑privilege principles, secrets management and access controls;
• Produce clear technical documentation and well‑structured PRs, maintaining a collaborative, inclusive approach and following best practices.

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