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Utilization Management Coordinator – Pre-Arrival
Saint Francis Health SystemUtilization Management Coordinator reviewing behavioral health patients, authorizations, benefits, and discharge planning for Saint Francis Health System. Supporting quality improvement and insurance appeals remotely from Oklahoma.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in behavioral health care, including utilization management and compliance with managed care standards. Proficient in data analysis, clinical documentation, and effective communication within treatment teams.
Highest-signal resume keywords
Behavioral Health ExperienceUtilization ManagementRegistered Nurse LicenseData Analysis SkillsClinical Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Utilization ReviewDischarge PlanningInsurance AppealsClinical Case Data SynthesisQuality ImprovementPatient Eligibility ReviewManaged Care ComplianceTreatment Information GatheringProcess ImprovementStaff Education
Soft Skills
Effective CommunicationInterpersonal SkillsOrganizational SkillsDetail OrientationPrioritization Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Access
Certifications & Qualifications
Registered Nurse LicenseLCSWLPCLMFT
Industry Keywords
Behavioral HealthInpatient Psychiatric CareManaged CareClinical SupportPatient Care Committee
About the role
Key responsibilities & impact- Provide administrative and clinical support throughout patient reviews, placement in levels of care, receipt of necessary services, and discharge planning
- Participate in treatment teams and communicate reimbursement issues to providers
- Participate in the Patient Care Committee and Utilization Review Staff Committee
- Provide data and contribute to internal process improvement
- Provide staff education as needed
- Meet review intervals and supply clinical information for authorization
- Respond to requests for additional clinical detail
- Provide eligibility, benefits, and level-of-care information to treatment teams and committees
- Seek treatment information for service authorization reviews
- Contribute to discharge planning and quality-of-care process improvement
- Identify and report quality improvement triggers
- Review patient eligibility and benefits and match level-of-care utilization
- Ensure compliance with managed care behavioral health standards and documentation requirements
- Investigate and prepare insurance appeals related to medical necessity or treatment issues
- Participate in ongoing utilization management and utilization review process improvement
Requirements
What you’ll need- Behavioral health, inpatient psychiatric, or utilization management experience preferred
- Completed the basic professional curricula of a school of nursing approved and verified by a state board of nursing, with a diploma or degree, or a Master's degree in Social Work, Counseling, or a related behavioral health field
- Valid multistate or State of Oklahoma Registered Nurse License, or LCSW, LPC, or LMFT license
- 3–4 years of related experience in behavioral health care, some of which may be in behavioral health managed care
- Working knowledge of Microsoft Word, Excel, and Access
- Effective interpersonal, written, and oral communication skills
- Ability to analyze data to discover facts or develop knowledge, concepts, or interpretations
- Ability to organize and prioritize work effectively and efficiently
- Detail orientation when examining numerical data
- Ability to synthesize clinical case data into concise summaries
- Availability for Monday–Friday, 8:00 a.m.–4:30 p.m. schedule
Benefits
Comp & perks- Limited benefit offerings
- Virtual Office arrangement