Care Navigator

Sailor Health

Care Navigator at Sailor Health guiding older adults through the intake process for mental health care. Providing emotional support and care coordination to enhance mental wellness.

Posted 7/23/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$40,000 - CA$50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while guiding older adults and their caregivers through the intake process. Proficient in using technology to enhance patient care and support mental health improvement.

Highest-signal resume keywords

Empathetic CommunicationOrganizational SkillsTech-ComfortablePatient SupportMission-Aligned

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Active ListeningKindnessDetail-Oriented

Tools & Technologies

Google WorkspaceEHR PlatformsHealthieCRM SoftwareHubSpot

Industry Keywords

HealthcarePatient IntakeMental HealthCaregiver SupportOlder Adults

About the role

Key responsibilities & impact

Guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism.
Help each new patient navigate the journey into care, from matching with the right therapist to feeling confident and understood.
Be the steady hand assisting patients during moments of vulnerability, turning them into reassurance and trust.

Requirements

What you’ll need

Empathetic and clear communicator. You speak with kindness, listen actively, and make others feel at ease – even during difficult or emotional conversations.
Highly organized and detail-oriented. You can juggle multiple patients at different stages in the process and never let things slip through the cracks.
Tech-comfortable. You’re comfortable learning tools like Google Workspace, EHR platforms (e.g., Healthie), or CRMs like HubSpot, and pick up new software quickly.
Mission-aligned. You care deeply about improving care for older adults and are excited to play a key role in someone’s first step toward better mental health.
Experience welcome, not required. You may have worked in healthcare, customer service, or an administrative support role before – but most importantly, you’re organized, compassionate, and eager to grow.

Benefits

Comp & perks

Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.