Own the accuracy of Account, Contact, and Lead data in Salesforce, by proactively resolving duplicates, incomplete records, and stale information.
Ensure all CRM records strictly adhere to defined Ideal Customer Profiles (ICPs) and SAI360’s segmentation rules.
Manage automated routing and territory definitions to ensure Leads and Accounts are assigned to the correct owners, including re-assigning during organisational changes.
Ensure data depth by performing regular enrichment cycles using tools like ZoomInfo and LinkedIn Sales Navigator to maintain up-to-date firmographic and contact intelligence.
Monitor movement, such as, when key stakeholders change roles, ensuring internal teams are alerted to movement and new opportunities.
Assess coverage by verifying that high-priority Accounts have sufficient engagement and data across all required personas and job titles.
Build reports and dashboards to support Lead follow-up, monitor SLA compliance, territory penetration, and ownership gaps, providing Sales leadership with actionable data insights.
Oversee the selection, integration and utilisation of the Sales tech stack (ChiliPiper, SalesLoft, HubSpot).
Support automation initiatives to ensure seamless data flow and hygiene across all platforms.
Translate feature/function requests into Salesforce.com capabilities for our Salesforce.com administration team to produce.
Lead User Acceptance Testing for new features and assist in sales enablement for all Sales tools.

Requirements

Proven experience in Salesforce Data, Rev Ops, Sales Ops, or Marketing Ops roles
Deep hands-on experience with Salesforce CRM (Accounts, Contacts, Leads, Ownership, Routing)
Proven experience with lead routing, territory management, and data enrichment
Strong ability to use LinkedIn SalesNavigator, ZoomInfo, Hubspot
Experience with Salesloft or other cadencing tools is advantageous
Strong analytical mindset with the ability to spot data issues before they impact Sales
Strong sense of ownership, responsibility, and attention to detail
Ability to work autonomously while effectively collaborating across teams
Proactive approach to identifying and reducing data deficiencies

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce DataSalesforce CRMlead routingterritory managementdata enrichmentUser Acceptance Testingdata analysis

Soft Skills

analytical mindsetattention to detailownershipresponsibilitycollaborationproactive approach