SAI360

Account Manager, Mid-Market

SAI360

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇸🇬 Singapore

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Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Client Relationship Management: Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
  • Sales and Business Development: Identify and pursue new business opportunities within existing accounts to drive sales growth. This includes upselling and cross-selling our GRC solutions.
  • Account Strategy: Develop and implement strategic account plans to meet client needs and achieve company sales targets.
  • Sales Process Management: Oversee the entire sales process from opportunity identification to negotiation and closure, ensuring quarterly and annual sales goals are met.
  • Strategic Sales: Conduct research-based sales strategies to identify new opportunities by understanding client pain points.
  • Executive Presentations: Deliver compelling business presentations to demonstrate the unique value and strategic benefits of SAI360 within the GRC space.
  • Industry Representation: Represent SAI360 as a thought leader in the GRC market, attending industry events and conferences to provide market insights and feedback to leadership.
  • Collaboration: Work closely with cross-functional teams, including customer success management, product management, services, and customer support, to enable effective client implementations, in addition to ongoing support and satisfaction.
  • CRM Management: Maintain accurate account and opportunity data in Salesforce.com, including timely updates to the sales pipeline and monthly forecasts.
  • RFI/RFP Responses: Support the timely delivery of responses to requests for information (RFI) and proposals (RFP) for qualified opportunities.
  • Utilise Microsoft Office 365 tools to communicate and strategize with other SAI360 sales and service team members on cross selling opportunities within assigned territory.

Requirements

  • Sales Experience: Value-based and consultative selling skills to drive expansion of existing accounts.
  • Track Record: Proven track record of GRR +95% and NRR +105% GRC Knowledge.
  • General understanding of regulations & standards is highly preferred.
  • Executive Engagement: Strong business acumen and comfort in engaging with senior executives (C-Level, directors).
  • Customer Relationships: Ability to build and leverage strong customer relationships for cross-sell opportunities.
  • Sales Process Management: Expertise in sales process management methodologies (e.g., Challenger, Consultative Selling, Value-based Selling).
  • Fast-Paced Environment: Ability to thrive in a fast-paced environment and manage multiple sales activities simultaneously.
  • Language Skills: Excellent written and verbal communication skills in English. Any additional language would be highly advantageous (Mandarin / Cantonese).
  • Self-Motivation: Strong independent work ethic and entrepreneurial mindset, with the ability to solve complex problems with a solutions-oriented focus.
  • Business Acumen: Mature and polished business acumen with extensive client-facing experience.
  • Detail-Oriented: Highly organised and detail-oriented, able to perform in a fast-paced environment with strong time and territory management skills.
  • Team Collaboration: Ability to work independently and as part of a virtual team with open, collaborative communication.
Benefits
  • 20 days annual leave
  • Quarterly wellness days
  • Bonus incentive Plan
  • Life Insurance
  • Private Health Insurance
  • Flexible Working
  • Educational Support / Study Leave
  • Office Set-up Allowance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales Process ManagementValue-based SellingConsultative SellingChallenger SalesGRC SolutionsRFI ResponsesRFP ResponsesAccount StrategySales GrowthClient Relationship Management
Soft skills
Strong business acumenExcellent written communicationExcellent verbal communicationSelf-motivationDetail-orientedAbility to thrive in fast-paced environmentTeam collaborationCustomer relationship buildingProblem-solvingOrganizational skills