Community Development Manager

Sagetap

Community Development Manager responsible for the onboarding and engagement of the executive network. Leading activation strategies to enhance marketplace functions at Sagetap.

Posted 7/23/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer success and executive engagement, with a strong focus on relationship management and community growth. Proficient in operational discipline, metrics management, and cross-functional collaboration to enhance the Sage experience.

Highest-signal resume keywords

Customer Success ExperienceExecutive EngagementCommunity GrowthMetrics ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Onboarding ManagementActivation TrackingCRM HygieneEngagement Performance MetricsRelationship Management

Soft Skills

Strong Communication SkillsEmotional IntelligenceOrganizational SkillsProactive MindsetResilience

Industry Keywords

Marketplace OperationsCommunity ProgrammingExecutive ExperiencesSage EngagementInitiative Creation

About the role

Key responsibilities & impact

Own Onboarding & Activation
Execute personalized LinkedIn and email outreach within 24 hours of every new Sage sign-up
Run confident, structured onboarding calls with senior technology executives to qualify intent and drive meaningful engagement
Guide Sages toward Initiative creation during or immediately following onboarding
Clearly position Standard vs Pro engagement models
Capture clear next steps before every onboarding interaction ends
Recover incomplete sign-ups and unbooked onboarding flows
Track activation status daily and proactively identify engagement gaps early
Drive Executive Engagement & Retention
Build trusted relationships with Sages and ensure they feel supported, valued, and connected to the network
Create thoughtful touchpoints that encourage repeat engagement and long-term participation
Proactively re-engage inactive Sages through personalized outreach and relationship management
Identify opportunities for meaningful Sage-to-Sage introductions and connections
Strengthen long-term marketplace engagement through high-quality executive experiences
Own Community Programming & Network Development
Plan and execute virtual roundtables, curated discussions, and executive-focused sessions
Partner with Growth and Content to align programming themes with marketplace priorities
Support occasional in-person gatherings and relationship-building opportunities
Identify emerging themes, priorities, and relationship opportunities across the network
Strengthen the network effect of the platform by fostering meaningful executive engagement, not just attendance
Manage Marketplace Insights & Operational Discipline
Maintain strong CRM hygiene and structured reporting practices
Monitor onboarding, activation, and engagement dashboards daily
Establish and maintain tracking for MAS, Active Initiatives, and Initiative Progress
Gather qualitative feedback and surface trends, friction points, and opportunities to leadership
Test activation and engagement experiments and iterate based on results
Partner cross-functionally with Product, Growth, Sales, and Leadership to improve the Sage experience

Requirements

What you’ll need

3–7 years of experience in customer success, executive engagement, community growth, marketplace operations, or relationship-driven roles
Strong executive presence and communication skills with the ability to engage senior technology leaders confidently
Highly organized and operationally disciplined with strong follow-through
Metrics-oriented mindset with experience managing funnels, engagement, or activation performance
Strong relationship-building instincts and emotional intelligence
Comfortable balancing strategic thinking with hands-on execution
Curious, proactive, and resilient in fast-moving environments
Experience working cross-functionally across Growth, Product, Sales, or Operations teams
Excited to build systems, processes, and engagement programs from the ground up

Benefits

Comp & perks

Early-stage equity
$100-$140k + 401(k)
Comprehensive healthcare benefits
Real ownership in shaping a category-defining executive marketplace
Opportunity to work closely with a high-performing, mission-driven team
Professional growth in a fast-moving startup environment