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About the role
Key responsibilities & impact- Apply a strong theoretical knowledge base to set and achieve goals through independent and influential work.
- Demonstrate specific functional expertise, typically gained through experience and formal education.
- Provide advanced technical leadership and guidance as a project manager, leveraging extensive technical expertise.
- Manage the entire life cycle of a technology/digital product, including purpose, definition, design, planning, development, prototyping, and testing.
- Apply design thinking techniques, such as user stories, wireframing, and prototyping, to define product features.
- Develop the product roadmap based on effort sizing and overall value to the business.
- Frequently engage with development teams and business stakeholders for sprint reviews and feedback sessions.
- Collaborate closely with cross-functional teams to ensure alignment with product development goals.
- Utilize team scrum/agile development techniques, including continuous delivery and field trials.
- Leverage tools for team collaboration, product testing, issue tracking, and backlog management.
Requirements
What you’ll need- Bachelor’s degree in business, Computer Science, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree.
- Proven experience in a product owner role within the financial or mortgage servicing industry.
- Exceptional organizational and communication skills.
- Ability to work independently and collaboratively in a dynamic environment.
- Proficient in using design thinking techniques and tools for product definition.
- Familiarity with scrum/agile development techniques and tools.
- Strong project management skills with the ability to manage the entire product life cycle.
- Excellent communication skills to effectively engage with development teams and stakeholders.
- Analytical mindset with a focus on continuous improvement.
- Hands-on servicing transfer experience, including loan boarding, service releases, data mapping, reconciliation, and post-transfer operational support.
- Operator-level understanding of how transfers impact downstream servicing functions such as escrow, payment processing, loss mitigation, customer communications, and regulatory reporting.
- Product and systems-thinking mindset, with the ability to translate operational pain points and cross-system dependencies into scalable tools, workflows, or product requirements rather than manual workarounds.
- Track record of process improvement and proactive risk identification, anticipating transfer issues before they occur and redesigning processes to improve efficiency, accuracy, and scalability.
- Strong collaboration and problem-solving skills across operations, compliance, engineering, and product teams, with comfort tackling ambiguous problems and a strategic lens toward long-term solutions.
Benefits
Comp & perks- Remote/Hybrid workplace options
- Health Benefits
- Unlimited Flexible Time Off
- Family Planning Services
- Tuition Reimbursement
- Paid Family Leave
- 401(k) Matching
- Pet Insurance
- In-person and Virtual Social Experiences
- Career Pathing
- Focus Time Fridays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementproduct life cycle managementdesign thinkinguser storieswireframingprototypingscrumagile developmentdata mappingprocess improvement
Soft Skills
organizational skillscommunication skillsindependent workcollaborationanalytical mindsetproblem-solvingstrategic thinkinginfluential workdynamic environment adaptabilitycross-functional teamwork