Sage Hospitality Group

Housekeeping Manager

Sage Hospitality Group

full-time

Posted on:

Origin:  • 🇺🇸 United States • Louisiana

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Job Level

Junior

Tech Stack

Cloud

About the role

  • Assist the Executive Housekeeper in managing associates and ensuring cleanliness and sanitation of hotel, guest rooms, public areas, laundry and other assigned areas.
  • Coordinate functions of Housekeeping and Laundry departments and ensure impeccable levels of cleanliness and upkeep.
  • Directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
  • Lead pre-shift meetings, communicate arrivals, departures, identify VIPs, delegate room assignments and duties.
  • Monitor housekeeping staff productivity and efficiency; recommend promotions or changes in status.
  • Assist in handling employee complaints, grievances and disciplining up to termination when necessary.
  • Determine materials, supplies, and tools to be used or bought, stocked and sold.
  • Supervise and inspect cleaning of guest rooms, turndown service, public areas and back of the house; ensure compliance with SOPs and health/sanitation standards.
  • Implement emergency training and procedures; issue assignments to staff and issue supplies/goods to staff at beginning of shift.
  • Respond to guest requests, concerns and problems; log items into Lost and Found.

Requirements

  • One to two years of post-high school education.
  • Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
  • Self-starting personality with an even disposition.
  • Ability to meet standards of appearance.
  • Can communicate well with guests.