Housekeeping Manager
Sage Hospitality Group
full-time
Posted on:
Location: Louisiana • 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
Cloud
About the role
- Assist the Executive Housekeeper in managing associates and ensuring cleanliness and sanitation of hotel, guest rooms, public areas, laundry and other assigned areas.
- Coordinate functions of Housekeeping and Laundry departments and ensure impeccable levels of cleanliness and upkeep.
- Directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
- Lead pre-shift meetings, communicate arrivals, departures, identify VIPs, delegate room assignments and duties.
- Monitor housekeeping staff productivity and efficiency; recommend promotions or changes in status.
- Assist in handling employee complaints, grievances and disciplining up to termination when necessary.
- Determine materials, supplies, and tools to be used or bought, stocked and sold.
- Supervise and inspect cleaning of guest rooms, turndown service, public areas and back of the house; ensure compliance with SOPs and health/sanitation standards.
- Implement emergency training and procedures; issue assignments to staff and issue supplies/goods to staff at beginning of shift.
- Respond to guest requests, concerns and problems; log items into Lost and Found.
Requirements
- One to two years of post-high school education.
- Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
- Self-starting personality with an even disposition.
- Ability to meet standards of appearance.
- Can communicate well with guests.