Assist the Executive Housekeeper in managing associates and ensuring cleanliness and sanitation of hotel, guest rooms, public areas, laundry and other assigned areas.
Coordinate functions of Housekeeping and Laundry departments and ensure impeccable levels of cleanliness and upkeep.
Directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
Lead pre-shift meetings, communicate arrivals, departures, identify VIPs, delegate room assignments and duties.
Monitor housekeeping staff productivity and efficiency; recommend promotions or changes in status.
Assist in handling employee complaints, grievances and disciplining up to termination when necessary.
Determine materials, supplies, and tools to be used or bought, stocked and sold.
Supervise and inspect cleaning of guest rooms, turndown service, public areas and back of the house; ensure compliance with SOPs and health/sanitation standards.
Implement emergency training and procedures; issue assignments to staff and issue supplies/goods to staff at beginning of shift.
Respond to guest requests, concerns and problems; log items into Lost and Found.
Requirements
One to two years of post-high school education.
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
Self-starting personality with an even disposition.